Accor
Restaurant + 2 more
Description
Qualifications
- Minimum 5 years’ experience in a similar role, preferably in a five-star hotel.
- Strategic thinker, results-driven, process-oriented, and attentive to details.
- Able to inspire and motivate a team, providing clear direction, development, and guidance to achieve revenue goals.
- Positive influencer, strong communicator, and team collaborator.
- Strong listening skills and the ability to anticipate business needs.
- Able to build and develop relationships with the business partners, and intermediaries.
- Able to establish strong rapport with the key stakeholders to ensure there is alignment on the strategic direction of the hotels.
- Fluency in English.
- Strong decision-making skills, calm under pressure, and able to prioritize workflows.
Responsibilities
- Responsible for operational IT management which includes relationship management with Hotel GMs, EXCOM, HODs and other business-critical users.
- Responsible for the proper business planning and budgeting of IT expenditures for the Hotels, as well as for compliance with the Accor IT policies and guidelines.
- Creating business cases for justification of investments and expenditures to support the approval process in regard to Information Technology.
- Responsible for a regular status report about the hotel's actual IT situation to the Cluster GM and to the VP IT / Cluster Hotel Manager.
- Initiates and manages IT projects and consults the Cluster GM on strategic IT matters concerning the Hotel.
- Ensures that the hotel works with Accor Hardware partners.
- Has a good relationship with Hardware Partners.
- Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners.
- Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.
- Ensures that all Accor IT Policies and Guidelines are being applied in the hotel.
- Ensures that only original and properly licensed application programs according to the IT management’s policy and requirements are running on the hotel’s systems and computers.
- Has a good relationship to the Software providers.
- Supports the hotel in resolving Software issues by escalating of issues to Software providers.
- Ensures that no user in the hotel has access to programs other than those needed to perform the job.
- He/she is in charge of providing and maintaining a training program matters IT (in coordination with the Learning & Development department) This is to enable the best possible knowledge, skill level, and use of systems by all employees in the Hotel.
- Responsible for compliance of the Hotel with Accor IT Security Policy and General Data Protection.
- Responsible for the backup of all relevant user-generated data, be it part of the general system or personal systems.
- He/she assures that there is always relevant backup policies are duly respected and the system reaches the highest level of security.
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.