Collections and Recoveries Officer

Qualifications and Technical Competencies

• University degree University degree
  
• Atleast 3 years working experience in a Collections and Recoveries role
  
• Result oriented with excellent communication and social skills.
  
• Forward Planner with clear focus, maturity and reliability
  
• Ability to work with minimal supervision.
  
• Honest and with very high integrity.
  
• Excellent team spirit.
  

• Overall assessment and monitoring of allocated non-performing loan, Debt Recovery success rate, critically reviewing the amount due in an efficient and cost-effective way.
  
• Undertaking periodic review of securities held against all non-performing facilities to ensure these are perfected and that no dilution happens during debt recovery period.
  
• On case-by-case basis, assessing Bank’s positioning and its ability to recover amounts due without forced realization of securities held as far as possible. Detailed negotiations with defaulting clients for facilities restructure.
  
• Undertaking periodic review of securities held against all non-performing facilities to ensure these are perfected and that no dilution happens during debt recovery period.
  
• When realization of securities is inevitable, ensuring that the process is handled procedurally in order to avoid delay through intermittent litigation and potential risk exposure.
  
• Planning and closely coordinating the debt recovery process with various stakeholders including Lawyers, Valuers and Auctioneers to avoid undue delay and recovery cost escalation.
  
• Prepare and submit accurate and detailed reports from recovery assignment and making actionable recommendations to the management.
  
• Carry out storage and proper filing of credit documentation and files
  
• Provide guidance to onboard, train, set targets and manage the performance of staff reporting to you to ensure the achievement of their set targets
  
• Preparation of write-off proposals quarterly.
  
• Perform any other related duty as assigned in line with the organization goals and objective.