Diageo

Manufacturing

Commercial Performance Manager - Reserve & Key Accounts

Job details

Contract Type

Description

Qualifications

  • Undergraduate Degree or equivalent experience in relevant field demonstrated ability in a similar role

Key Skills & Competencies

  • Proven track record to lead daily performance management across multiple portfolios
  • Strong commercial and financial competence with a Return on Investment driven mentality.
  • Sophisticated analytical and reporting skills (Excel/BI tools).
  • Strong capability in customer activity management and JUCP tracking.
  • Leadership presence with accountability, rigor, and influencing skills.


Responsibilities

National Premium Spirits Reporting:

  • Lead daily tracking of Performance Management, SIT (Sales in Trade) and DFC (Distributor Forward Cover) across IPS and Reserve for opportunities and insights
  • Lead weekly and monthly tracking of Distribution (ND), SIT (Sales in Trade) and DFC (Distributor Forward Cover) across IPS and Reserve (Commercial Performance Dashboard pack).
  • Lead weekly building blocks and purchase plans tracking
  • Any Adhoc reporting requirements as need be for Premium Spirits
  • Ensure insights are translated into actionable interventions.

Reserve Division Reporting:

  • Weekly and monthly tracking of Reserve Division Performance
  • Lead DLT (Divisional Leadership Team) discussion on performance highlighting opportunity areas and track actions agreed upon
  • Support the team in translating reports from Commercial Operations into course correcting actions.

Joint Up Customer Plans (JUCP) Execution & Tracking

  • Actively supervise and manage JUCPs across IPS and Reserve.
  • Conduct impact assessments measuring commercial and brand outcomes in line with our controls framework
  • Share JUCP impact with teams for corrective action and with CLT (Commercial Leadership Team) for accountability.

Cycle Brief Execution

  • Coordinate with Customer Marketing team to ensure Reserve Team fully briefed on activities, co-ordinate outlet selection, and ensure outlets submitted to Commercial Operations on time.
  • Weekly journey planning for activities to be done with support from Customer Marketing team.
  • Own the BTL (Below the Line) conversation with the Reserve team, highlighting gaps in BTL execution and coordinating contract addition and amendment.
  • Track compliance and call out gaps for immediate action.

Budget & PO (Purchase Order) Management

  • Lead divisional budget ownership and PO processes for International Premium Spirits and Reserve.
  • Optimize spend, reallocating dynamically to protect key performance indicators.

Governance & Controls

  • Implement strong governance rigor across Divisional BTL activities and JUCPs
  • Ensure compliance, audit readiness, and documentation of all JUCP related commercial actions.


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