Customer Development Manager - Carrefour/ Naivas

What are we looking for?

• Ideally, you’ll have a minimum of 5 years’ experience in a Key Accounts or Business Development role, including strong experience in Field Sales Management.
  
• You will hold a minimum of a Bachelor's Degree, while an MBA will be considered an added advantage.
  
• We want someone who demonstrates key Mars leadership behaviors—specifically a strong focus on delivering results, ensuring accountability, collaborating cross-functionally, and maintaining a robust customer focus.
  
• You should bring proven expertise in strategic selling, negotiation, customer planning, and applying financial judgment to achieve mutually beneficial outcomes.
  

What would be your key responsibilities?

• Lead the delivery of Quality Growth for Carrefour by developing and executing short- and long-term customer plans that deliver sustainable, profitable volume and value growth.
  
• Monitor plans closely and proactively course-correct through the demand planning process to ensure profitable delivery and excellent customer service levels.
  
• Support effective channel revenue management by applying financial rigor and improving trade spend efficiency.
  
• Build strong customer engagement, positioning Mars as the partner of choice through joint business plans (JBPs), business reviews, and high-level top-to-top meetings.
  
• Partner and liaise closely with our Modern Trade Distributor teams to align goals and successfully deliver on our customer's business objectives.