
Outsourcing + 1 more
Description
Responsibilities: Day-to-Day:
• Process approximately 2,000 cases per month (volume varies by day — from 20up to 200 cases daily).
• Handle 20–200 emails per day containing specific eviction documents andinformation (e.g., name, address, and type of service).
• Input and update all case information accurately in the company’sdatabase/software.
• Communicate with vendors to correct information when documents contain errorsor typos.
• Maintain data accuracy as close to 100% as possible Skills andqualifications
Skills:
• Quick learner with strong attention to detail.
• Highly organized and efficient under varying workloads.
• Strong commitment to accuracy and quality.
• Comfortable reporting mistakes or data inconsistencies when identified.
• Excellent communication skills, able to notify supervisors in advance ifdeadlines may be impacted.
Tools and Software:
• SQL Database built in Microsoft Access (preferred).
• Microsoft Excel experience is highly valuable (Excel-only experience isacceptable).
• Microsoft Office Suite.
• PDF management tools.
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