Data & Technology Manager, Acumen East & West Africa

Skills and qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software or Data Engineering, or a related field; an advanced degree or equivalent hands-on systems experience is an advantage
  
• Salesforce certification required or strongly preferred (e.g., Salesforce Administrator); Advanced Administrator, Platform App Builder, or Data Cloud Consultant certification an advantage
  
• At least 8 years of professional experience in a similar role - developing and maintaining a technology stack, including at least 3 years of experience in developing and managing data systems, MEL databases, and reporting tools
  
• Working knowledge of how MEL, grant management, and reporting data are structured and used to translate MEL and donor requirements into system design.
  
• Hands-on Salesforce configuration experience (i.e. capable of building custom objects and fields, flows and automations, validation rules, permission sets, and reports and dashboards)
  
• Experience integrating systems and data sources (i.e., APIs, forms tools, etc.)
  
• Track record of maintaining, documenting, and improving a live system over time, including change management, troubleshooting, data quality controls, and managing external build partners or vendors
  
• Experience working in multi-country, matrix-managed environments
  
• Experience in gender and youth programmes or working with private sector partners
  
• Familiarity with Power BI, Airtable, Claude or similar tools
  
• Permanently authorised to work in Kenya or Nigeria
  

Accountabilities include:

Systems to support Green RISE Africa’s MEL framework

• Lead in managing, developing and improving the Green Rise Africa technology stack to support programme implementation
  
• Translate the MEL team’s requirements (MEL plan, data collection plan, data management plan, quality assurance protocols, and results framework) into the systems that operationalise them.
  
• Configure and maintain data collection, management, and reporting tools used to report to the MasterCard Foundation.
  
• Lead in the continued development of the technology platform to support partner reporting
  
• Work collaboratively with the Impact Manager: Monitoring, Evaluation and Learning to build quarterly reporting processes, automated reports, infographics, and data visualisations on key metrics and KPIs (including financial KPIs for companies), for sharing with a range of stakeholders
  
• Collaborate closely with the Finance team to quality assure and integrate finance data with impact data
  

Programme data management

• Ensure that data is collected, managed, maintained, and up-to-date across our grants management system
  
• Liaise with the Compliance and Legal team to ensure we are following best practices on data consent, use, management, retention, reporting, protection and security approaches.
  
• Integrate data from a range of sources ensuring alignment to MEL reporting systems
  
• Be the point person for data extraction, system access, and reporting infrastructure requests
  

Knowledge Management and Learning

• Set up and co-develop internal Knowledge Management system for the programme
  
• Work closely with the Programme Insights team to to build and maintain the systems and workflows through which lessons are captured and knowledge management processes are followed.
  
• Work closely with the Programme Insights team to ensure qualitative data is managed in line with best practices.
  
• Actively support any programmatic evaluations that are required by donors by ensuring all data needs are met
  

Capacity building - team and partners

• Build capacity of team members on how to use technology solutions for MEL implementation, including training and learning sessions
  
• Build capacity of partner organisations on how to report with the programme’s technology solutions
  
• Develop training materials and training sessions to upskill staff and partners with a range of skills in this space
  
• Support lower capacity organisations to develop their own internal reporting systems in line with programmatic needs
  
• Site visits to monitor partner data management and reporting systems
  
• Quarterly reporting on data quality from partners