Deposit Mobilization Relationship Officer

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Marketing, or a related field.
  
• At least 2 years’ experience in sales, relationship management, or deposit mobilization in the banking or financial services sector.
  
• Demonstrated success in meeting financial or sales targets.
  

Deposit Mobilization

• Proactively identify and acquire new deposit clients to achieve the monthly target in new deposits.
  
• Promote long-term deposit products to ensure stability in the bank's funding base.
  
• Cross-sell relevant bank products to existing and potential deposit clients.
  

Client Relationship Management

• Build and manage a portfolio of deposit clients, ensuring regular engagement, satisfaction, and retention.
  
• Monitor client accounts to ensure activity and escalate dormant or at-risk relationships.
  
• Respond promptly to client inquiries and complaints, ensuring timely resolution and communication.
  

Portfolio Reporting and Performance Tracking

• Maintain updated records of all leads, prospects, and clients using CRM tools or internal systems.
  
• Provide timely and accurate reports to the Relationship Manager on pipeline performance, client feedback, and deposit trends.
  
• Track achievement of personal and team targets and proactively initiate corrective actions where needed.
  

Market Intelligence

• Gather and report feedback from clients and market trends affecting deposit mobilization.
  
• Monitor competitor activities and provide insights for strategic response.
  

Compliance and Operational Excellence

• Ensure adherence to all regulatory and internal compliance requirements, including KYC, AML, and documentation protocols.
  
• Liaise with internal teams to ensure proper account setup and smooth onboarding