Digital Product Management and IT Engineering Intern - First Assurance Kenya

Education & Qualification Required:

• The ideal candidates must have a bachelor’s degree or equivalent qualification with at least a Second-class upper honour; and must have completed their qualification within the last one year or is scheduled to complete on or before April 2026.
  
• Qualification in the following disciplines: Computer Science, Software Engineering & Cloud Computing/related disciplines.
  
• Candidates with certifications in Agile, Artificial Intelligence, Software Development are similarly required.
  
• Should be 25 years and below.
  

• Business process documentation and mapping (As-Is / To-Be workflows) for digital transformation and related automation initiatives
  
• Stakeholder research, persona development, and customer journey mapping to support human-centred design practices
  
• Backlog management support - maintaining sprint documentation, status reports, and deliverable tracking across active product workstreams
  
• Preparation of presentation decks, reports, and artefacts for steering committees and stakeholder review sessions
  
• Market and internal research to inform product decisions and benchmark against industry best practice
  
• Support in change management activities, adoption tracking, and post-go-live feedback coordination
  
• Coordination and follow-through on action items arising from project meetings and stakeholder engagements