Direct Sales Representative- Kisumu

Academic Qualifications

• Bachelor’s degree second class honours (upper division) preferably in business related field, working experience is an added advantage.
  

Personal attributes /Technical skills

• Communication and Interpersonal Skills: Ability to build rapport easily with customers, have well developed oral and report-writing skills, and have the ability to work with teams.
  
• Personal Ethics: Must be honest, fair, just but firm with self, and of high integrity
  
• Self-Driven & Motivated: Must be able to work without close supervision.
  
• Negotiation Skills: Must be a good negotiator, particularly in changing behavior and work practices but always Win/Win
  
• Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail
  
• Technology Skills: Computer Literacy
  

• Identify retail opportunity and prospects through systematic Prospecting, visiting and onboarding of new potential retail customers.
  
• Obtain all customer information, documents required to open an account and ensure KYC/AML compliance as per the Bank policy.
  
• Maintaining relationship with clients by providing support, information and guidance pertaining to the Bank product and services.
  
• Achieving sales targets within the set period. (Daily, Weekly and Monthly).
  
• Handling customer issues and complaints pertaining to allocated products and maintain professionalism as guided by the Bank policy.
  
• Obtaining timely, relevant market intelligence feedback useful for product development.
  
• Preparing regular sales activity and performance reports as required.
  
• Holding and participating on open days and product sales campaigns in line with the sales strategy.
  
• Recommending to the Business Development Team any business development opportunity for follow up.
  
• Be conversant with policies pertaining to all bank procedures.