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Harleys Limited
Health care + 1 more
Dispatch Officer / Driver
Closed for applications
Description
We are seeking a reliable and professional Dispatch Officer / Driver to join our team. In this role, you will be responsible for ensuring the timely and efficient delivery of goods to our customers using the company-assigned vehicle.
Qualifications:
- Minimum KCSE Certificate. A Certificate and/or diploma in logistics or supply chain will be an advantage.
- Valid Driving License (Class BCE or as applicable) with a 3-year clean driving record.
- Minimum 3 years of experience in delivery, courier or dispatch operations.
- Good familiarity with the Meru region and the surrounding Mount Kenya region.
- Basic mechanical knowledge and experience with vehicle checks and care.
- Experience handling pharmaceutical or sensitive goods will be an advantage.
- Fluent in both English and Kiswahili. Knowledge of additional regional languages will be an advantage.
- Delivery Operations: Safely drive the company’s vehicles to deliver goods as per the dispatch schedule, ensuring accuracy, professionalism and full compliance with traffic and city council regulations.
- Vehicle Inspection and Safety Compliance: Conduct daily vehicle checks and report faults, ensuring compliance with OHAS, PPB and the company’s safety standards during all deliveries.
- Loading, Unloading, and Goods Handling: Assist in proper loading and unloading of goods, following correct stacking and handling procedures to prevent damage and ensure compliance with regulatory standards.
- Accountability and Documentation: Ensure accuracy and accountability of goods in your custody, and promptly submit all signed delivery documents, cheques and updated delivery logs.
- Customer Service and Communication: Provide courteous service during deliveries, address customer concerns, and escalate issues or delays to the Dispatch Manager for resolution.
- Vehicle Hygiene and Corporate Image: Maintain a clean vehicle and present a professional company image by wearing full uniform and ensuring proper parking and handling of goods.
- Security and Emergency Response: Adhere to the company’s security protocols, park vehicles in safe zones, and report any emergencies or incidents immediately.
- General Dispatch Support: Support dispatch operations through order sorting, verification and coordination with internal teams, and perform other tasks as assigned.
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