M-KOPA

Finance & FinTech

Field Marketing Team Lead - eMobility

Job details

Contract Type

Description
Expertise
  • Diploma or Degree in Business, Marketing, Sales, or a related field

  • Minimum 3 years of experience in field sales and/or field marketing, including at least 1 year in a supervisory or team-lead capacity

  • A demonstrated track record of delivering commercial targets through team leadership, coaching, and disciplined execution routines

  • Proficiency in Excel or Google Sheets for tracking, reporting, and variance analysis, with a commitment to same-day reporting and data integrity

  • Nice to have: Experience in connected-asset financing, microfinance, or PAYG ecosystems; exposure to mobility, logistics, or last-mile sectors; familiarity with CRM tools and field execution systems; valid motorcycle riding licence


Responsibilities
  • Owning territory sales targets and driving quota delivery through a consistent execution cadence — daily/weekly stand-ups, end-of-day reviews, and weekly performance reporting

  • Directly managing and coaching Field Marketing Officers across Nairobi, with focus on volume, pipeline health, conversion, quality, and refurbished motorcycle sales

  • Driving execution of refurbished motorcycle sales plans by setting targets, activating partners, tracking pipelines, and resolving stock blockers with Operations and Inventory

  • Maintaining strong field presence through joint accompaniments during activations and partner engagements, modelling best-in-class customer engagement and objection handling

  • Building FMO capability in DMR management routines, field execution systems, and territory discipline

  • Protecting customer experience and portfolio health by enforcing Quality of Sale standards, documentation compliance, and onboarding discipline — including spot checks and audits

  • Gathering and sharing structured market intelligence on competitor activity, customer objections, and product gaps, and recommending territory expansion opportunities to leadership

  • Coordinating cross-functionally with Sales Operations, After-Sales, Credit/Collections, Inventory, and Marketing to resolve execution blockers and uphold data integrity through same-day reporting


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