Field Officer, Internal Audit (Fixed Term Contract)

Required Qualifications

• Possess a Degree/Diploma in Public Health, Nursing & Clinical services, Community Health, or other health-related courses.
  
• Has at least 2 years of practical experience working with expectant mothers, medical/hospital set up, or community health in a rural setting. Having an M & E or Fraud Investigation experience is an added advantage.
  
• Has the ability to audit cash transfer recipients by conducting in-person or virtual surveys and associated processes.
  
• Strong language proficiency in English, Swahili, and Luo (Dholuo), both spoken and written.
  
• Good computer and mobile device data entry and assessment ability or experience.
  
• Possess critical thinking ability and good judgment in resolving operational glitches.
  
• Possesses a high-quality problem-solving work ethic.
  
• Good time-management skills
  
• Strong interest in the mission of GiveDirectly and commitment to advancing GD’s distinctive values.
  
• Physical fitness and the ability to cope with difficult weather conditions or terrain.
  
• Excellent communication skills and the ability to represent the organization effectively to external parties
  
• Have the ability to exercise patience and good judgment in resolving recipient problems.
  
• Female candidates are strongly encouraged to apply
  

Recipient engagement (60%):

• Conduct in-person household visits for all individuals selected for enrollment to check and determine their safety for enrollment, assess vulnerabilities, and flag any pre-enrollment risk indicators to the management for proactive resolution.
  
• Directly engage with high-risk recipients to provide them with the necessary support so that they receive their transfers safely
  
• Directly engage with recipients to identify any corrections or improvements in field processes that are needed.
  
• Investigate and resolve any recipient cases that have been flagged to the Internal Audit team.
  
• Identify and escalate key risks associated with GD’s programs in the community.
  

Risk monitoring (30%):

• Work with the IA AFM to undertake risk monitoring activities within the community
  
• Work with the IA AFM to verify the quality and the risk level of the partner data pre-enrollment
  
• Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency.
  
• Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels.
  
• Utilise technology to flag any abnormalities in operation.
  

Other (10%)

• Support the IA AFM in the onboarding processes of new team members
  
• Assist the IA AFM with hosting visitors to the project location
  
• Assist with response to “crisis” events (e.g., refusal spikes, government shutdown, coordinated fraud, etc.)
  
• Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives