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GiveDirectly, Inc
Non-profit + 1 more
Description
Requirements:
- Bachelors degree in Social Sciences, Community Development, Development Studies, or a related field.
- Fresh graduates from Turkana are highly encouraged to apply.
- MUST be a resident of Turkana County.
- Proficiency in Turkana language is a MUST.
- Fluency in Kiswahili; proficiency in English is preferred.
- Possess critical thinking ability and good judgment in resolving operational glitches.
- Possess high-quality problem solving, work ethic.
- Good time-management skills.
- Particularly skilled with interpersonal skills, honesty and high integrity.
- Strong interest in the mission of GiveDirectly and commitment to advancing GiveDirectly distinctive values.
- Physical fitness and the ability to cope with difficult weather conditions or terrain.
- Excellent communication skills and the ability to represent the organization effectively to external parties.
- Have the ability to exercise patience and good judgment in resolving recipient’s challenges.
Recipient engagement (60%):
- Directly engage with high risk recipients to provide them with the necessary support so that they receive their transfers safely.
- Directly engage with recipients to identify any corrections or improvements in field processes that are needed.
- Investigate and resolve any recipient cases that have been flagged to the Internal Audit team.
- Identify and escalate key risks associated with GD’s programs in the community.
Risk monitoring (30%):
- Work with the Internal Audit, Associate Field Manager in undertaking risk monitoring activities within the community.
- Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency.
- Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels.
- Utilize technology in order to flag any abnormalities in operation.
Other (10%)
- Support the Internal Audit, Associate Field Manager in onboarding processes of new team members.
- Assist the Internal Audit, Associate Field Manager with hosting visitors to the project location.
- Assist with response to “crisis” events (e.g. refusal spikes, government shut-down, coordinated fraud, etc.)
- Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives.
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