Kenya Tea Development Agency
Manufacturing
Description
Qualifications/Skills/Experience
- Bachelor’s degree in Computer Science or Information Technology.
- CCNA/CCNP/MCSE or related professional certification
- Minimum four (4) years of experience in a similar set up.
- Technical knowledge of hardware and network installation.
- Must demonstrate high integrity and ethical practice
- Must demonstrate the ability to work independently with minimum supervision.
- Must be a team player who is able to work cordially in teams
- Must demonstrate the ability to multitask.
- Must demonstrate commitment to operational effectiveness
- Should have the ability to solve problems by applying relevant business knowledge
- Should demonstrate professional expertise in the relevant work area
- Must have the ability to communicate for both written and oral communication
- Must be a flexible person, who is willing to learn and able to work flexible hours to achieve goals
Responsibilities
- Working with users to analyze workflow, access, information, and security requirements as well as designing system infrastructure
- Installing and configuring servers and application software on all workstations
- Planning and executing the selecting, installing, configuring, and testing of PC and server hardware, LAN and WAN networks, and operating systems
- Maintaining and monitoring system performance by troubleshooting system hardware, and networks and documenting system problems and resolutions for future reference and providing comprehensive reports on system performance
- Backing up and restoring files and critical data by performing/verifying daily backup for recoverability
- Managing databases and ensuring smooth data replication between factory and KTDA head office
- Installing, configuring, supporting, and maintaining electronic weighing solutions (EWS)
- Performing and/or overseeing new software and application testing, implementation, and review in the factory
- Supporting the designing and implementing of IT policies and procedures
- Documenting technical configuration of installed systems
- Testing, evaluating, and installing system enhancements by scouting for new technological innovations within the factory’s core business areas
- Working with the ICT Services in conducting training for the factory staff programs by providing references and supporting system users on operating systems, relational databases, and other applications
- Developing system access, monitoring control, and evaluation; establishing and testing disaster recovery policies and procedures
- Managing and administering system user accounts and passwords
- Identifying system upgrades by conferring with ICTB, vendors, and service providers
- Ensuring timely preparation and distribution of ICT reports as and when they fall due
- Providing ICT infrastructure services including desktop, laptops, etc.
- Administering networks (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems, and applications support)
- Assessing the adequacy of the ICT equipment in the factories
- Providing ICT skills training during sessions and preparing participant certificates
- Ensuring computers and other hardware are being maintained
- Maintaining infrastructure documentation and inventory
- Monitoring developments in ICT technology and drawing to the attention of the company the opportunities and/or threats associated with the same
- Maintaining and managing all ICT hard/software within the factory
- Monitoring and coordinating all new and existing ICT Projects and initiatives at the factory
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