Food & Beverage Outlet Manager

Qualifications

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
  
• Minimum 3–5 years of experience in a Food & Beverage management role within an international hotel or upscale restaurant environment.
  
• Strong leadership and team development skills.
  
• Proven ability to manage multiple outlets and high-volume operations.
  
• Strong understanding of financial controls, budgeting, and cost management.
  
• Excellent communication skills.
  
• Knowledge of HACCP, food safety, and quality standards.
  
• Familiarity with POS systems and hotel management software.
  

• Oversee the day-to-day operations of all assigned F&B outlets, ensuring smooth and efficient service.
  
• Lead and develop outlet managers, supervisors, and service teams to achieve operational excellence.
  
• Ensure guest satisfaction through proactive engagement, service recovery, and continuous improvement initiatives.
  
• Monitor and manage labor costs, productivity, and departmental expenses in line with budget targets.
  
• Drive beverage and food sales through upselling, promotions, and innovative guest experiences.
  
• Ensure compliance with company standards, HACCP requirements, health & safety regulations, and hygiene protocols.
  
• Collaborate closely with Culinary, Stewarding, Purchasing, Revenue, and Marketing teams.
  
• Analyze outlet performance, guest feedback, and financial results to identify opportunities for improvement.
  
• Support special events, themed dining experiences, and resort-wide F&B initiatives