FX Sales Manager

1.3.1. Strategic Leadership – Sales, E-Sales & Trading

· Lead and execute the integrated Sales, E‑Sales strategy across the country.

· Drive revenue growth and market‑share expansion across traditional and digital channels.

· Provide leadership across Corporate, SME, Retail, Public Sector, FI, digital sales teams and Regional Sales teams while ensuring consistent delivery.

· Ensure full alignment with Treasury Strategy and ARRP priorities while maintaining strong governance.

· Define and implement FX and Fixed Income trading strategies, ensuring competitive pricing, disciplined risk management and profitability.

· Manage positions, liquidity, and client‑flow trading, delivering superior execution and strengthening the trading franchise.

1.3.2. Market Development, Sales & Growth

· Lead the digital sales strategy, driving adoption of e‑trading platforms for FX across all client segments.

· Integrate digital wallet solutions and end‑to‑end digital client journeys to enhance convenience and execution quality.

· Grow digital revenue streams, including diaspora remittances, trade‑finance flows, and platform‑based FX activity.

· Partner with Technology, Payments and Product teams to innovate and enhance digital and trading‑related offerings.

· Seamlessly migrate clients from voice/chat to structured, scalable digital channels such as EazzyFX.

· Expand the bank’s FX and Fixed Income sales market share, identifying new trading opportunities and product innovations.

1.3.3. Business Development & Market Expansion

· Strengthen client relationships across all segments by delivering tailored, client‑centric solutions that enhance convenience, accessibility, and overall experience.

· Identify and execute cross‑border opportunities across Rwanda, Africa, developing strategies to expand the franchise and support country growth.

· Champion cross‑selling initiatives by leveraging Treasury, Payments, Trade, and broader client solutions to deepen wallet share.

· Build strong relationships with multinational corporates, institutional investors, regional champions, and public‑sector entities to drive strategic engagement and revenue growth.

· Monitor client feedback across all channels and use insights to improve product offerings and ensure consistency across branches, online channels, and mobile platforms.

· Expand the bank’s FX and Fixed Income sales market share by identifying new trading opportunities and driving product innovation that meets evolving client needs.

· Strengthen strategic relationships with regulators, exchanges, counterparties, and institutional clients (banks, insurers, pension funds, asset managers) to enhance market access, credibility, and competitive positioning.

1.3.4. Risk Management

· Ensure compliance with regulatory requirements across all jurisdictions.

· Uphold strong market conduct, operational risk, and credit risk management practices.

· Partner with Risk & Compliance teams to identify, assess, and mitigate risks.

· Ensure adherence to governance frameworks including Product Notes, policies, limits, and ethical guidelines.

1.3.5. Governance

· Ensure compliance with treasury governance policies.

· Promote an environment where compliance with internal controls and external regulatory framework is honored and central focus area of the business across multiple markets.

· Engage with auditors when required to provide the required support.

· Display exemplary conduct values by living the Bank’s values and Code of Conduct.

· Take personal responsibility by promoting the highest standard of ethics, including regulatory and business conduct across our footprint.

· Identify, escalate and resolve any risk, conduct and compliance matters working closely with the Treasury Risk & control Manager