General Manager - Grade KH Thirteen (13)(Kisumu Hotel)

• Planning and managing catering, accommodation and other Hotel Services;
• Development and implementation of Hotel Policies;
• Working closely with the Food and Beverage Department to ensure seamless coordination,
monitor food quality and promptly address any issues to maintain high service standards;
• Preparing budgets and financial planning for the Hotel;
• Seek opportunities to maximize revenue for the Hotel;
• Ensure efficient and effective Hotel operational systems, processes and policies;
• Analyse data, anticipate challenges, and proactively implement strategies for operational
efficiency and guest satisfaction;
• Ensure food safety and hygiene protocols are implemented and maintained in the food service
areas;

• Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper care
and control of property, equipment and materials;
• Manage the Hotel’s Human Resource;
• Implement strategies to maximize profitability while maintaining high-quality standards;
• Support Management reporting, information flow and business processes and organization
planning;
• Actively collaborate with the Sales and Marketing Department to identify revenue growth
opportunities;
• Responsible for the preparation, presentation and subsequent achievement of the Hotel's
Annual Operating Budget, Marketing & Sales Plan and Capital Budget;
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal
requirements;
• Support and promote marketing functions; and
• Performs any other duties assigned from time to time