Group Head of Forensic Investigation

· 8- 10 years forensic investigation experience

· Over 5 years leadership experience

· Strong fraud investigation and forensic accounting background

· Experience working with regulators and law enforcement

Academic Qualifications and Certifications

· Business related degree from a recognized University or College.

· Professional Certification in Fraud Examination (CFE), Auditing, Accounting, Risk management and Information systems audit is an added advantage

Srategic Leadership & Governance

· Develop and execute the organization’s fraud and forensic investigation strategy.

· Establish investigation policies, frameworks, and operating standards aligned with regulatory requirements and best practice.

· Drive cross‑organizational fraud‑risk governance and ensure robust oversight.

Strategic Development of Investigation Management

· Oversee end‑to‑end investigations for fraud, financial crime, employee misconduct, and regulatory breaches.

· Direct complex, high‑risk, and high‑profile investigations, ensuring accuracy, timeliness, and evidentiary integrity.

· Ensure proper case prioritization, resource deployment, escalation, and closure.

Team Leadership and Capability Building

· Lead, coach, and develop a multidisciplinary forensic investigations team.

· Set performance standards, KPIs, capacity plans, and competency requirements.

· Build a high‑performance, ethics‑driven, investigative culture.

Risk and Controls

· Analyze fraud trends, systemic risks, and control gaps; recommend preventive and corrective measures.

· Approve implementation of investigative tools, forensic technologies, and analytics.

· Advise leadership on organizational fraud risks and emerging threats.

Stakeholder & External Engagement

· Partner closely with Compliance, Legal, Risk, Audit, IT/Cybersecurity, HR, and business units.

· Liaise with regulators, law enforcement, prosecutors, industry bodies, and external forensic experts.

· Present investigation insights and risk intelligence to senior leadership and governance committees.

Reporting and Documentation

· Ensure comprehensive, accurate, and clear investigation documentation and reporting — including internal management reports and external reports to regulators or law enforcement where required.

Governance and Regulatory Compliance

· Ensure all investigations and related activities align with internal policies, legal requirements, regulatory standards, and industry best practices, upholding due process and ethical conduct.

Continuous Improvement & Innovation

· Lead initiatives to enhance fraud investigation processes, tools, and technologies; stay informed of emerging fraud schemes and innovative techniques for detection and prevention.

· Customer Protection & Engagement (for financial services environments)

· Oversee the protection of customers impacted by fraud, ensuring best-in-class service and collaboration with customer support teams where appropriate.

Core Accountabilities and Deliverables

Strategic Leadership & Fraud Governance

· Lead the development and implementation of a comprehensive fraud investigation strategy that aligns with organisational goals, risk appetite, and regulatory requirements.

· Establish and maintain effective fraud governance policies, frameworks, procedures, and standards across all business units.

Operational Risk Management & Investigations Outcomes

· Ensure all fraud and suspicious activity investigations are conducted thoroughly, independently, and in compliance with policies and procedures.

· Ensure the organization detects, reports, monitors, and escalates fraud incidents appropriately, keeping fraud losses within agreed thresholds.

· Deliver timely remedial recommendations and actionable insights following investigations, including root cause analyses.

Team Leadership & Capability Development

· Lead, coach, and develop the fraud investigations team, setting performance objectives, growth plans, and competency standards.

· Ensure staffing, skills, and training are adequate to meet evolving fraud risks and investigation demands.

Fraud Risk Monitoring & Reporting

· Oversee the regular review of fraud trends, systemic risks, control weaknesses, and emerging threats, ensuring insights inform strategic planning and control enhancements.

· Produce and present accurate, insight-driven reports to senior management, risk committees, regulators and other stakeholders.

Stakeholder Engagement & External Collaboration

· Maintain strong relationships with internal partners (e.g., compliance, legal, risk, IT, audit) to integrate fraud mitigation efforts and support decision-making.

· Represent the organization in external forums, liaise with sector peers, law enforcement, regulators, and industry bodies to stay informed of fraud trends, intelligence and best practice.

Service Delivery & Customer Impact

· Ensure fraud investigation outputs contribute to high standards of customer protection and experience where applicable.

· Ensure resolution of fraud-related complaints and engagement with customers and business units to foster trust and compliance.

Continuous Improvement & Innovation

· Drive process improvements, adoption of technology tools and analytics to enhance fraud detection, investigation efficiency and control effectiveness.

· Lead efforts to refine metrics and KPIs that measure the effectiveness of the fraud investigations function and delivery against targets.