Head of ICT

Academic Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
  
• Master’s degree in a relevant field (preferred).
  

Professional Qualifications

• Relevant ICT certifications (e.g., ITIL, COBIT, CISSP, CISA, PMP) are an added advantage.
  

Experience

• Minimum of 8–10 years’ experience in ICT, with at least 5 years in a senior leadership role.
  
• Proven experience in ICT strategy development and implementation.
  
• Experience in financial services or microfinance sector is an added advantage.
  
• Strong background in ICT governance, cybersecurity, and systems management.
  

Strategic Leadership

• Advise the CEO and Senior Management on ICT strategy and infrastructure.
  
• Identify and recommend emerging technologies to enhance organizational performance.
  
• Participate in leadership and strategic decision-making forums.
  

ICT Strategy, Planning & Budgeting

• Develop and implement the ICT strategy aligned to business goals.
  
• Prepare and manage the ICT annual budget ensuring cost-effectiveness.
  
• Oversee delivery of ICT projects and services across the organization.
  
• Lead ICT capacity building and staff training initiatives.
  

ICT Governance, Risk & Compliance

• Develop, implement, and enforce ICT policies, procedures, and standards.
  
• Ensure data protection, cybersecurity, and regulatory compliance.
  
• Establish and maintain disaster recovery and business continuity plans.
  
• Oversee ICT documentation and resource management.
  

ICT Operations & Systems Management

• Manage ICT infrastructure, systems, and user support services.
  
• Ensure high system availability, reliability, and performance.
  
• Supervise and mentor ICT staff.
  
• Ensure integrity and accuracy of systems, including loan tracking systems.
  

Other Duties

• Perform any other duties as assigned by the CEO.