Head of Sector - Co-operatives & Microfinance Institutions

Closed for applications

Location

Contract Type

Qualifications, Experience

Bachelor’s degree in commerce or a Business-related field.
Master’s degree an added advantage.
Certification in a Co-operatives-related field is an added advantage.
At least 10 years’ experience in sales and marketing to the Cooperatives and Microfinance institutions with Relationship management experience.
At least 4 years’ experience in leadership as a senior manager or head of department.
Proficient in computer skills (a must).

Key Competencies & Skills

In-depth understanding of the SACCOs and Cooperatives movement’s operational and regulatory environment.
Proven network within the SACCOs and Cooperatives sectors.
Exceptional communication and presentation skills.
Strong credit analysis and business evaluation capabilities.
Knowledge and training in AML/CFT regulations.
Maintains high standards of professionalism and integrity.
Proven ability to build and nurture strong relationships.
Strong customer service orientation with excellent decision-making and problem-solving skills.

Lead the identification of business growth opportunities within the Co-operative movement and Microfinance Institutions (MFIs).
Develop and propose new business opportunities to ensure a steady pipeline of potential growth.
Ensure the Customer Value Proposition (CVP) is consistently approved, operational, and updated to meet sector needs.
Regularly review and update products to adapt to changing market dynamics.
Foster strong relationships with all business enablers in the Bank to support growth initiatives.
Supervise the team in conducting needs assessments and managing customer relationships for portfolio expansion.
Ensure the sector’s business portfolio aligns with internal policies, processes, and customer data standards.
Collaborate with segment heads and relationship managers to onboard customers, driving balance sheet and P&L growth from a BIMS perspective.
Stay informed on Co-operative movement developments, industry performance, and regulatory changes.
Ensure the team has effective customer sales coverage plans and strategies for market penetration.
Develop and champion sector strategies and business plans aligned with the Bank’s overall goals.
Prepare timely Stress Tests and support the team in the process.
Conduct industry studies and contribute to Industry Opinion reports as required.
Participate in Group-wide HR and business initiatives, offering expertise in the Co-operatives and MFI industries.

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