Banking + 2 more
Description
Qualifications:
- Minimum 10–15 years’ progressive experience in supply chain, procurement, operations, governance, risk, compliance, or process excellence roles within complex, regulated, or multi-entity organizations, with demonstrable exposure to Group or enterprise-level governance environments.
- Proven experience operating at senior leadership level, including engagement with Executive Committees, Board or Board Committees, regulators, auditors, and other senior stakeholders, with a primary focus on governance design, oversight, assurance, and strategic alignment rather than operational execution.
- Demonstrated exposure to multi-country or multi-subsidiary environments, preferably within financial services or other highly regulated industries, requiring navigation of diverse regulatory regimes, institutional maturities, and operating contexts.
- Strong background in governance frameworks, risk management, regulatory compliance, performance governance, and process excellence, including experience designing, implementing, and stewarding enterprise-wide policies, standards, operating models, and control frameworks.
- Experience working within a three-lines-of-defense model, with clear understanding of the distinction between governance oversight, operational execution, and independent assurance
Must-Have Qualifications and Certifications
- Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field; advanced degree or relevant professional certification (e.g. CPSM, CSCP, Six Sigma) considered an added advantage.
- A Master’s degree in Supply Chain Management, Business Administration, Engineering, or another relevant discipline is an added advantage.
Responsibilities
1. Supply Chain Governance Framework Development
The role is responsible for developing, maintaining, and continuously strengthening a robust end-to-end supply chain governance framework covering policies, procedures, standards, and operating models across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development. This includes ensuring alignment of governance frameworks with organizational objectives, Group strategy, and recognized industry best practices.
2. Regulatory Compliance
The role is accountable for monitoring, interpreting, and governing the translation of regulatory requirements, industry standards, and statutory obligations applicable to Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development across all operating markets.
3. Risk Management
The role is responsible for governing the identification, assessment, and treatment of material risks across the supply chain ecosystem that may affect resilience and service delivery. This includes supporting Process-Centric Teams (PCTs) in the operationalization, implementation of the Enterprise Risk Management Framework within the first line, without assuming execution ownership. The role develops and stewards risk management strategies, control frameworks, and contingency approaches designed to reduce the likelihood and impact of supply chain disruptions.
4. Performance Monitoring and Reporting
The role establishes and governs key performance indicators (KPIs), metrics, and reporting frameworks used to measure the efficiency, effectiveness, and performance of supply chain processes across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development.
5. Quality Management
The role governs the harmonization of governance practices across Kenya, Uganda, Rwanda, Tanzania, South Sudan, and DRC, ensuring subsidiaries operate within Group-approved standards while formally documenting, approving, and governing justified deviations.
6. Continuous Improvement
The role leads and champions governance-led continuous improvement frameworks across Procurement, Vendor Management, Warehousing & Logistics, Facilities & Asset Management, Health, Safety & Environment (HSE), Archives & Records, Business Analysis, Administration, and Real Estate Development to support process optimization, cost efficiency, workflow streamlining, and operational effectiveness.
7. Stakeholder Engagement
The role engages senior leadership, functional heads, and subsidiary teams to secure alignment, buy-in, and effective adoption of governance frameworks.
The role leads governance immersion, onboarding, and awareness initiatives to embed understanding of governance principles, roles, and operating models.
8. Governance Committees Oversight and Secretariat Stewardship
The role is accountable for establishing, stewarding, and overseeing Group-wide governance standards applicable to the Group Procurement Management Committee (GPMC) and all subsidiary-level Procurement Management Committees, providing governance assurance over the consistent application of approved frameworks, regulatory expectations, and recognized best practice.
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