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Rose Avenue Consulting

Consulting + 2 more

Head, Remedial & Recoveries

Posted: 11 Nov 2026

Apply by: 20 Nov 2026

8 days left to apply

Job details

Contract Type

Description
Responsibilities
  • Responsible for the review and maintenance of the Credit Remedial and Recoveries Policies, Procedures, guidelines, charters.
  • Monitor and control pre 90 days Credit Portfolio throughout the Bank to ensure that asset quality is maintained and improved (PAR & Migration) to within acceptable standards.
  • Overall management of non-performing debts to prevent deterioration and improve the bank’s lending asset quality.
  • Control specific provisions within budget and ensure adequate levels of provisioning on all accounts in accordance with the laid down credit policies.
  • Managing recovery costs within budgets.
  • Compliance with the bank’s Credit/NPL Policies and CBK Prudential Guidelines on loan classification and provisioning.
  • Timely submission of NPL returns to the Board and CBK.
  • Formulation of exposure/recovery strategies, action plans and supervising implementation for expedited closure.
  • Reduce non-performing credit through aggressive recoveries and viable restructuring thus contributing to the Bank bottom line through provisions write backs.
  • Stakeholder management and participation in partnership engagement meetings/forums.
  • Responsible for high staff productivity and optimum staffing with the department.
  • Responsible for ensuring staff awareness is carried out on Remedial and Recoveries initiatives in order to align and yield maximum value.
  • Oversight and support to subsidiaries in the management of the non-performing debts.
Other Requirements
  • Bachelor’s degree in in a Business-related field from a recognized University.
  • Certification in Credit Management.
  • Professional certification in AKIB/CIB, CPA (K), ACCA.
  • Master’s degree in a Business-related field from a recognized University is an added advantage.
  • Minimum of ten (10) years in the Banking Sector with 8 years in a Credit environment of which five (5) years must be at senior management level in a Collections, Remedial & Recoveries.
  • Proven Credit collections, remedial & recoveries skills.
  • Proven planning, organization and execution skills
  • Knowledge in SQL and data manipulation to be able to prepare dashboards and required reports to the management.
  • Excellent interpersonal, communication and negotiation skills.
  • Excellent writing and presentation skills
  • Critical thinking and problem-solving skills
  • Excellent decision-making and leadership skills
  • Strong knowledge of business entity legal structures and risk rating
  • Customer and Stake holder management skills
  • Analytical and report writing skills
  • Excellent understanding of financial statements and ratios, credit reports, personal financial statements
  • Ability to work under pressure and within strict deadlines
  • Entrepreneurial/Commercial mind-set
  • Change management and conflict resolution skills
  • Knowledge of bank lending policy and CBK prudential guidelines
  • Active listening.


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