Dentsu KE
Marketing + 1 more
Description
Education
- Bachelor’s degree in human resource management, Business Administration, Psychology, or a related field.
- CHRP qualification or progress towards CHRP certification will be an added advantage.
- Active membership with the Institute of Human Resource Management (IHRM)
Experience
- 2–4 years' experience in Human Resources, HR Operations, HR Administration, or a similar role.
- Experience supporting recruitment, employee lifecycle management, HR reporting, and employee engagement activities.
- Experience using HRIS platforms (Workday experience will be an added advantage).
- Previous experience within a marketing, advertising, media, communications, professional services, or agency environment will be an added advantage
- Experience coordinating multiple HR priorities and supporting stakeholders across different business functions.
Skills & Competencies
- Strong HR administration and coordination skills.
- Excellent planning and organizational ability.
- Strong attention to detail and accuracy.
- Effective written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Strong stakeholder management and customer service orientation.
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Ability to manage multiple priorities in a fast-paced environment.
Responsibilities
Talent & Recruitment Coordination
- Coordinate recruitment activities, including interview scheduling, candidate communication, and offer administration.
- Maintain talent pipelines and candidate databases for frequently recruited roles.
- Support workforce planning activities through talent tracking and reporting.
- Coordinate onboarding activities to ensure a seamless new joiner experience.
Employee Lifecycle Administration
- Maintain accurate employee records and personnel files.
- Coordinate probation reviews, employee confirmations, promotions, transfers, and exits.
- Prepare employment letters and HR documentation as required.
- Support employee offboarding and clearance processes.
Employee Relations Support
- Coordinate employee relations processes, including disciplinary, grievance, and performance management documentation.
- Maintain employee relations trackers and records.
- Support investigations and case administration under the guidance of the HR Manager.
- Escalate employee concerns and risks appropriately.
Learning & Development Coordination
- Coordinate learning and development initiatives, training schedules, and participant communications.
- Maintain training records and learning dashboards.
- Support internship, graduate, and talent development programmes.
- Track completion of mandatory learning requirements.
Employee Engagement & Culture
- Coordinate employee engagement, wellness, and culture initiatives.
- Support the implementation of engagement action plans and employee feedback initiatives.
- Coordinate recognition programmes and employee events.
- Support the administration of employee surveys and action tracking.
HR Compliance & Governance
- Ensure employee documentation is maintained in line with company policies and statutory requirements.
- Support HR audits and compliance reviews.
- Assist with payroll inputs and employee data validation.
- Monitor HR process compliance and escalate risks where required.
HR Reporting & Systems Administration
- Maintain HR dashboards, trackers, and monthly reports.
- Ensure accuracy of employee data within Workday and other HR systems.
- Prepare regular people metrics, including headcount, attrition, recruitment, training, and engagement reports.
- Support HR analytics and reporting requirements for leadership teams.
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