HUMAN RESOURCE MANAGER (PERFORMANCE MANAGEMENT)

On behalf of Our Client a leading Manufacturer of Pharmaceutical products, we are looking for an experienced Human Resources Manager with a strong focus on performance management. This role requires a strategic HR leader with a strong background in Performance management.

The ideal candidate will be responsible for aligning HR strategies with business goals and objectives, fostering a high-performance culture, and support continuous employee development and engagement.

Qualifications

1. Bachelor's degree in Human Resources, Business Administration, or a related field.
   

2. Professional HR certification - Certified Human Resource Professional (CHRP)
   

3. Minimum of 10 years of progressive experience in Human Resources, with at least 7 years specifically focused on designing and managing performance management systems.
   

4. Thorough knowledge of HR best practices and employment legislation.
   

Skills & Competence

• Strategic Thinking: Ability to link performance management outcomes to organizational success and business strategy.
  

• Communication & Interpersonal Skills: Exceptional ability to build relationships, coach effectively, and deliver difficult feedback constructively to all levels of the organization.
  

• Analytical Skills: Strong ability to analyze data, identify trends, and develop data-driven solutions for performance issues.
  

• Project Management: Proven ability to manage complex, cyclical HR processes (like the annual review) from start to finish.
  

• Ethical Practice: Demonstrated ability to handle sensitive and confidential information with integrity.
  

1. Strategy and Program Design:

• Develop, implement, and continuously refine the organization's comprehensive performance management system (including goal setting, feedback mechanisms, performance reviews, and calibration).
  

• Ensure the performance management system aligns with the company's strategic objectives and is compliant with all relevant employment laws.
  

• Design and implement effective Key Performance Indicators (KPIs) and performance metrics across various departments.
  

2. Process Management:

• Lead the annual and mid-year performance review cycles, ensuring timely completion and consistency across the organization.
  

• Manage and administer the Performance Review software/HRIS module.
  

• Facilitate performance calibration sessions among managers to ensure fair and equitable ratings and outcomes.
  

3. Coaching and Development:

• Provide expert guidance, coaching, and training to managers and employees on performance management best practices, including setting SMART goals, conducting effective feedback discussions, and writing constructive reviews.
  

• Identify and address performance gaps at the individual and team level, working with managers to develop and implement Performance Improvement Plans (PIPs) when necessary.
  

• Integrate performance review outcomes with training, succession planning, and compensation decisions.
  

4. Continuous Improvement & Reporting:

• Monitor, analyze, and report on key HR and performance metrics (e.g., performance ratings distribution, time-to-review completion, high-performer retention).
  

• Gather employee and manager feedback on the performance process and use data to recommend and implement process enhancements.
  

• Stay current with industry trends and best practices in performance management and talent development.