I.C.T Officer

KEY SKILLS AND COMPETENCIES:

• Strong understanding of networking, hardware, software, and cybersecurity.
  
• Ability to work under minimal supervision and respond promptly to I.C.T emergencies.
  
• High level of integrity, confidentiality, and professionalism.
  

KNOWLEDGE AND EXPERIENCE REQUIRED:

• Degree in Information Technology, Computer Science, or a related field.
  
• At least 2–3 years’ experience, preferably in a healthcare or hospital setting.
  
• Knowledge of H.M.I.S/E.M.R systems and healthcare data management is an added advantage.
  
• Prior experience in a hospital, mental health facility, or healthcare setting is highly desirable
  

• Manage and maintain hospital I.C.T infrastructure including servers, computers, printers, network devices, and telecommunication systems.
  
• Ensure smooth operation of Hospital Management Information Systems (H.M.I.S), Electronic Medical Records (E.M.R), and laboratory/pharmacy systems.
  
• Provide timely I.C.T support and troubleshooting to all hospital departments.
  
• Manage user accounts, system access controls, and data security in compliance with patient confidentiality and data protection laws.
  
• Perform regular system backups, updates, and disaster recovery planning.
  
• Monitor network performance, internet connectivity, and cybersecurity threats.
  
• Support implementation of new I.C.T systems and upgrades.
  
• Maintain I.C.T inventory and prepare periodic I.C.T performance reports.
  
• Train staff on basic system use, data security, and I.C.T best practices.
  
• Liaise with external I.C.T vendors and service providers.
  
• Any other duty as may be assigned