ICT Infrastructure Administrator

Key Skills, Knowledge, Experience and Behavioural CompetenciesAcademic and Professional Requirements

• Bachelor’s Degree in Computer Science, IT or in a related field.
  

Professional Qualification

• Certifications in Microsoft.
  
• ITIL, and/or, CISA
  
• VMware and/or NETAPP
  

Experience Required:

Description Required years of experience

• Minimum experience 5 years
  

• Administration of AD/DNS/DHCP, Office 365 suite, servers and virtualized environment to ensure efficiency including server and compute resources allocation, management and patching
  
• Administration of Network Storage infrastructure that serves the Group systems
  
• Designing, building, and managing highly secure, scalable, and available architectures both on cloud and on-premise to meet business needs
  
• Maintain documentation of existing systems and update them to reflect changes in the environment.
  
• Deploy Operating System patches and upgrades on a regular basis, and upgrade administrative tools and utilities within the systems and configure / add new services as necessary to ensure effective service to end users
  
• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity
  
• Train system users where necessary and assist in support of the business applications as and when required
  
• Vendor management including ensuring vendor performance & service level agreements are met and issues are resolved in a timely manner
  
• Prepare and submit monthly reports on the performance of CIC’s systems