ICT Manager

Key Responsibilities:

ICT Strategy and Planning:

• Develop and implement ICT strategies aligned with the hospital’s goals and operational needs.
  
• Manage the ICT budget, ensuring optimal resource allocation.
  
• Stay updated with trends and technologies relevant to healthcare.
  

Network and Systems Management:

• Oversee the installation, configuration, and maintenance of all hardware, software, and networks.
  
• Ensure uptime, performance, and reliability of ICT infrastructure, including hospital management systems (HMS) and electronic medical records (EMR).
  
• Manage servers, data storage, and backups to ensure data integrity and availability.
  

Cybersecurity and Compliance:

• Implement cybersecurity protocols and risk management strategies to safeguard data and systems.
  
• Ensure compliance with data protection laws and industry regulations.
  
• Conduct regular system audits and vulnerability assessments.
  

Support and Training:

• Provide technical support to staff and troubleshoot ICT issues promptly.
  
• Organize training programs to improve staff proficiency in using ICT systems.
  

Vendor and Stakeholder Management:

• Manage relationships with ICT vendors and service providers.
  
• Collaborate with internal departments to understand their ICT needs and provide solutions.
  

Innovation and Project Management:

• Lead digital transformation projects to enhance patient care and operational efficiency.
  
• Manage ICT projects from inception to completion, ensuring timelines and deliverables are met.
  

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
  
• Minimum of 5-7 years of experience in ICT management, preferably in healthcare or a similar setting.
  
• Proven experience in managing ICT infrastructure, networks, and software systems.
  
• Familiarity with healthcare technologies (HMS, EMR, etc.) and data security protocols.
  

Technical Skills:

• Expertise in network administration, system management, and database technologies.
  
• Strong understanding of cybersecurity principles and practices.
  
• Experience with cloud technologies and digital transformation projects.
  
• Proficiency in project management tools and methodologies (e.g., Agile, Prince2).
  

Soft Skills:

• Strong leadership and team management abilities.
  
• Excellent communication, problem-solving, and decision-making skills.
  
• Ability to work under pressure and meet tight deadlines.
  
• High degree of integrity and commitment to organizational goals.