Information Management & Reporting Officer

Education

• Bachelor’s degree required.
  
• Master’s preferred in Information Systems, Data Science, Public Health, Statistics, Epidemiology, or related field.
  

Experience

• 5–7+ years in information management, data systems, or M&E/MEAL within global health or development, including LMIC contexts.
  
• Experience with donor-funded projects (e.g. government, UN, foundations, bilateral/multilateral donors) and understanding of donor compliance.
  
• Experience in international development / Public Health / Nutrition/NGO environment.
  
• Knowledge of major donors’ rules (e.g., Global Affairs Canada, FCDO, EU, Private & Public Foundations).
  
• Hands-on experience with DHIS2/HMIS/LMIS/eCHIS data flows, data extraction (APIs/exports), and alignment to national reporting.
  
• Proven track record building and maintaining Power BI/Tableau dashboards, data pipelines, and Excel based data packs.
  

Data Management & Systems Support

• Support MEAL Advisor and TAPs in cleaning, validating, and analyzing routine data (DHIS2, HMIS, LMIS, eCHIS). Maintain standardized monitoring tools and indicator sheets. Track KPI data completeness and flag issues. Support spot-checks surveys through tool versioning, guidance, and quality checks.
  

Dashboard Development, Maintenance, and Analytics

• Manage the grant-level dashboard and analytics system, developing and maintaining dynamic visualizations (Power BI, DHIS2, Tableau) for real-time monitoring. Generate summary tables, trend graphs, and analytic briefs to support regional analysis. Ensure dashboards reflect current data and provide actionable insights for TAPs and partners, including quality flags, confidence markers, completeness indicators, and guidance notes.
  

Reporting, Documentation, and Data Storytelling

• Produce quarterly and annual reports synthesizing data trends and KPIs progress. Translate data into narratives, infographics, and summaries for diverse audiences. Document lessons learned and country insights. Prepare slide decks and briefs for presentations. Create recurring data packs for reviews and learning sessions.
  

Support to Quality Assurance and Learning

• Support the Advisor and Director with data quality reviews, including verification, completeness checks, and follow-up with TAPs to resolve issues. Prepare analytic products, notes, and visuals for cross-country meetings. Maintain the SharePoint repository with version control and organized access. Produce DQA reports with prioritized issues and corrective actions, tracking resolution with TAPs.
  

Learning, Documentation & Knowledge Management

• Translate the learning strategy into an operational evidence calendar, mapping learning questions to data sources and products. Coordinate documentation of lessons learned, case studies, and system improvements, producing learning briefs and guides.