Information Technology Assistant, G6

Education

• High school diploma or equivalent is required.
  

• Supplemental courses/technical certificate in information technology or any other related field is required.
  

• Certification in Comptia A+ and Microsoft Certification in Azure Cloud Foundation is required.
  

Work Experience

• A minimum of seven (7) years of progressively responsible experience in information systems, server administration, data centre operations, network infrastructure management, ICT support services, or a related field is required.
  

• The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level University degree.
  

• Experience in administering and managing Linux, Windows and virtual server environments, including server configuration, deployment, monitoring, maintenance, security, and troubleshooting, is required.
  

• Experience in managing Data Centre facilities and Switch Room operations, including environmental monitoring, power, cooling, physical infrastructure, and compliance with industry standards and best practices, is required.
  

• Experience administering and supporting open-source databases, web applications, and related technologies, including Apache, MySQL, MariaDB, PostgreSQL, and similar platforms, is desirable.
  

• Experience in ICT service delivery, end-user support, vendor and service provider coordination, and engagement with counterparts and clients is desirable.
  

• Experience in scripting, infrastructure automation, enterprise backup and recovery, disaster recovery solutions, and the use of automation tools to streamline operational and administrative tasks is desirable.
  

• Experience preparing technical documentation, operational procedures, standards, reports, and system administration documentation, together with demonstrated ability to work independently, manage multiple priorities, and provide technical leadership in operational environments, is desirable.