Britam

Banking + 2 more

Instructional Designers- FTC

Job details

Contract Type

Description
Qualifications & Experience
  • Bachelor’s degree in Instructional Design, Education, Communication, Learning Technologies, or a related discipline.
  • Certification or proven specialization in eLearning development, instructional design, or digital learning tools.
  • 3–5 years of hands-on experience in instructional design, preferably within corporate learning or the financial/insurance sector.
  • Proficiency with eLearning authoring tools (Articulate Storyline, Articulate Rise, Adobe Captivate, Camtasia, Vyond, or equivalent).
  • Experience creating SCORM/xAPI packages and integrating content with LMS platforms (Moodle, SAP SuccessFactors, TalentLMS, etc.).
  • Strong grounding in adult learning theory, blended learning approaches, microlearning design, and mobile-first learning principles.
  • Excellent visual design capability with strong attention to layout, aesthetics, and learner experience.
  • Strong project management skills with the ability to meet deadlines, prioritize tasks, and manage multiple projects.
  • Excellent writing, communication, stakeholder management, and collaboration skills.
  • Added advantage: graphic design, illustration, video editing, animation, or multimedia development skills.


Responsibilities

Content Review, Analysis & Structuring


  • Conduct a comprehensive audit of existing learning materials (PowerPoints, Word documents, PDFs,

    manuals, facilitator guides, etc.).

  • Assess content quality, accuracy, relevance, and readiness for digital transformation.
  • Reorganize materials into structured learning paths and modules aligned with target audiences, roles, and competencies (e.g., Financial Advisors, Unit Managers, Branch Managers).

  • Identify content gaps, redundancies, and opportunities for improvement.



    Instructional Design, Transformation & Digitization

  • Redesign instructor-led training into engaging eLearning experiences suitable for self-paced, blended, and mobile learning.
  • Apply recognized instructional design frameworks (e.g., ADDIE, SAM, Bloom’s Taxonomy, Kirkpatrick evaluation model) to improve learning effectiveness and retention.
  • Develop detailed learning blueprints—including storyboards, scripts, narratives, flowcharts, and interaction logic—to guide digital content creation.

  • Integrate multimedia elements such as simulations, branching scenarios, voiceovers, graphics, animations, assessments, and interactive activities.



    LMS-Ready Content Development & Packaging

  • Develop and package content in SCORM, xAPI, or other LMS-compliant formats.
  • Collaborate closely with the LMS Administrator to test, upload, configure, and troubleshoot modules within the Britam LMS.
  • Ensure optimized user experience across devices—desktop, tablet, and mobile.

  • Maintain version control and documentation for all uploaded learning assets.



    Quality Assurance, Standardization & Brand Alignment

  • Develop and implement quality assurance standards for all learning materials.
  • Ensure consistency in formatting, branding, tone, visual identity, assessments, and instructional methodology.
  • Conduct usability testing (UX) and accessibility checks to ensure inclusive learning.

  • Perform periodic quality audits and recommend improvements for content refresh.



    Collaboration, Validation & Stakeholder Engagement

  • Engage and collaborate with Subject Matter Experts (SMEs) across all business units to validate content accuracy and relevance.
  • Partner with L\&D trainers, HR teams, and business leaders to ensure learning objectives meet performance needs.
  • Facilitate feedback loops during content design, pilot testing, and deployment phases.

  • Provide guidance to the L\&D team on content digitization best practices.



    Continuous Improvement & Innovation

  • Proactively recommend enhancements to learning content to boost engagement and learner performance.
  • Introduce modern learning strategies—microlearning, scenario-based learning, gamification, video learning, etc.
  • Contribute to the creation of content development playbooks, templates, and standard operating

    procedures (SOPs).

  • Stay updated on emerging learning technologies and apply relevant innovations to the Britam context.


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