Mhasibu Sacco Society Limited
Banking + 2 more
Loan Recovery Assistant
Description
Key Responsibilities
- Follow up on non-performing loans through calls, emails and text messages.
- Manage direct debits: extract from loan forms, process and submit to banks, reconcile monthly, follow up and report.
- Manage check-off: send check-off advice and clearance letters to members and employers, follow up and report.
- Communicate and issue default notices as per policy.
- Attend to member inquiries relating to their accounts.
- Refund guarantors where defaulters have made payments.
- Process invoices from debt collectors and other recovery service providers.
- Prepare periodic reports on delinquent loans and accounts.
- Verify member information, documents and bank statements during loan assessment.
- Enforce the tier system on deposit contributions and handle guarantor substitution per policy.
- Any other lawful duties as may be assigned.
- Bachelor's degree in Finance, Accounting, Credit Administration, Co-operative Management or a related field.
- CPA Finalist or Certified Credit Professional (CCP).
- Minimum 2 years' relevant experience in credit management, in a similar position.
- Must meet the requirements of Chapter Six of the Constitution of Kenya.
- Negotiation, persuasion and strong business communication skills.
- Credit monitoring, portfolio management and risk awareness.
- Advanced Microsoft Excel and word-processing skills.
- Analytical, problem-solving and records-management skills.
- High integrity, emotional intelligence and good interpersonal skills.
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