Manager, Impact Systems & Quality

Minimum Requirements

Education

Bachelor’s degree in Statistics, Economics, Public Health, Development Studies, Social Sciences, Data Science, or a related field. A Master’s degree in M&E, Public Policy, Development Economics, Statistics, or a related discipline is strongly preferred.

Experience

• Minimum 6–8 years of progressive experience in monitoring, evaluation, accountability, research and learning (MEARL), with at least 2–3 years managing people and multi-stream workplans in a fast-scaling organization.
  
• Demonstrated experience designing and managing M&E systems end-to-end — from indicator design and Theory of Change articulation through tool development, data collection, QA, analysis, and reporting.
  
• Track record of running structured project management cadences (sprints/scrum, Gantt-based planning, OKR cycles) across multiple concurrent workstreams and reporting clearly to senior leadership.
  
• Hands-on experience reviewing the technical work of more junior staff — catching methodological errors, sampling issues, indicator misalignment, and data quality problems — and giving feedback that improves both the output and the team member.
  
• Experience working with cross-functional teams (Operations, BI/Data, Programs, Development) to align measurement with operational realities and donor reporting requirements.
  

Cross-workstream coordination & delivery management

• Run end-to-end project management across the four Impact workstreams (Measurement Systems & Data Quality, Field Data Collection & Quality, Research & Evaluation, Insights, Reporting & Learning), using Gantt charts, sprint/scrum-style cycles, and Notion-based workplans to sequence dependencies, manage capacity, and keep delivery on track.
  
• Maintain a single source of truth for priorities, milestones, risks, and capacity across the team — and provide leadership with concise weekly/monthly updates on where each workstream stands, what is at risk, and what decisions are needed.
  
• Lead the team’s OKR cycle: translate strategic objectives into measurable team and individual key results, run regular check-ins, track progress, and flag drift early so course-corrections happen in-cycle rather than at quarter-end.
  
• Support associates to develop and maintain workplans, timelines, and operating routines (stand-ups, sprint reviews, retrospectives) that keep work predictable and visible.
  

Quality oversight & technical review

• Serve as the first layer of quality review for all outputs produced by associates — indicators and frameworks, data collection tools, monitoring datasets, evaluation protocols, dashboards, and reports — before they move to the Senior Manager or Head of Impact.
  
• Apply M&E methodological rigor to flag errors, methodological weaknesses, sampling issues, indicator misalignment with the Theory of Change, and data quality risks; provide structured, actionable feedback that strengthens both the output and the associate’s capability.
  
• Partner with the Senior Associate – Data Systems, Quality & Analysis to ensure indicator definitions, QA protocols, and data collection tools are standardized across all operational sites and aligned with BI/data warehouse requirements.
  

People management & capability building

• Directly manage the Impact associate team across workstreams, including weekly 1:1s, performance management, coaching, and career development.
  
• Hold associates accountable for delivery commitments and updates, while creating the structures — templates, peer review, documentation standards — that make consistent quality the default.
  
• Coach associates to grow — strengthening their M&E methods, analytical depth, and delivery skills through structured feedback, stretch assignments, and access to relevant training, so every review cycle is also a learning moment.
  

Stakeholder & systems alignment

• Coordinate closely with Operations, BI/Tech, Legal, and Development teams to align Impact deliverables with field realities, data infrastructure, ethics requirements, and donor commitments.
  
• Translate strategy from the Head of Impact and Senior Manager into executable work plans and ensure progress, blockers, and decisions flow back up cleanly.