Maua Customer Development Representative

What are we looking for?

• A university degree, preferably in Entrepreneurship, Sustainability, or Business Management.
  
• A minimum of 5 years’ experience with a proven track record in managing livelihood improvement projects within the private sector or NGOs.
  
• You must be passionate about driving economic growth for underserved populations and comfortable working in slums and other remote areas of the country.
  
• Knowledge and experience in distribution, community outreach programs, and people management.
  
• Excellent oral and written communication skills, with working knowledge of Kiswahili being essential.
  
• Someone who is comfortable working within an agile, startup-like business context.
  

• Recruit, train, and retain a network of micro-entrepreneurs (Uplifters, Hawkers, and Stockpoints) in hard-to-reach communities.
  
• Identify and develop new areas for geographical expansion, including creating rollout plans and routes.
  
• Deliver on sales volume targets and collaborate with internal teams to ensure stock availability and execute operational plans.
  
• Conduct training and development for entrepreneurs through the MAUA Academy, mentorship, and other capacity-building programs.
  
• Manage local operations, including budgeting, reporting on performance metrics, and representing the Maua Business in local forums and stakeholder meetings.
  
• Collect and encode data to support the measurement and evaluation of the Maua program, including tracking non-financial performance metrics.