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Kenya Maritime Authority
Governmental
Description
Requirements:
i. Bachelor’s degree in Secretarial Studies or any other equivalent from a
recognized institution;
ii. Have passed the following examinations from the Kenya National
Examinations Agency (KNEC);
a. Typewriting III (Minimum 50 w.p.m.)/Computerized document processing
III;
b. Shorthand III (120 w.p.m);
c. Business English III/Communications I;
d. Office Management III/Office Administration and Management III;
e. Secretarial Duties II;
f. Commerce II;
iii. Proficiency in computer applications;
iv. Demonstrated results in work performance;i. Attending to visitors/clients;
ii. Handling telephone calls and enquiries;
iii. Handling customer inquiries and complaints;
iv. Ensuring security of office records, equipment and documents;
v. Ensuring confidentiality of office information;
vi. Record keeping for correspondences and file movement;
vii. Managing office protocol and etiquette;
viii. Managing petty cash for the respective office;
ix. Maintaining an up-to-date file movement register;
x. Coordinating the general administration of the respective
department/office;
xi. Coordinating schedule of meetings and appointments for the respective
departments/office;
xii. Coordinating travel arrangements for the respective departments/office;
xiii. Coordinating appointments and travel itineraries for the Chief Asst. Dir.;
xiv. preparing responses to simple routine correspondence for the Chief Manger;
and
xv. Monitoring procedures for record keeping for correspondences.
xvi. Ensuring security, integrity and confidentiality of data; and
xvii. Undertaking any other office administrative services duties that may be
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