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Madison Insurance Group

Banking + 2 more

Pension Administration Assistant

Closed for applications

Posted: 14 Aug 2025

Apply by: 18 Aug 2025

Expired

Job details

Contract Type

Description
Academic and Professional Qualifications required
  • Bachelor’s degree in Economics, Insurance, Actuarial Science, Statistics, Mathematics, or a related discipline.
  • 1–2 years’ experience in pension administration, customer service, or financial operations will be an added advantage.
  • Basic understanding of the Retirement Benefits Act and pension scheme operations in Kenya.
  • Proficiency in Microsoft Office, especially Excel and Word.
Qualified candidates are requested to forward their CV and Cover letter to the email given stating the Role as the Subject of the email.



  • Assist in onboarding new members and updating scheme records and member data.

  • Process contributions and prepare schedules for allocation and posting.
  • Compute and prepare standard benefit withdrawal and refund requests for review and approval.
  • Prepare and update member statements and fund summaries under guidance.
  • Organize scheme files, trust documents and support materials for audits and AGMs.
  • Assist in maintaining physical and electronic filing systems in accordance with departmental policy draft standard responses to client queries and maintain call/email logs.
  • Assist in generating periodic reports such as production summaries and claim projections.
  • Support user acceptance testing during system changes and document results.
  • Track and flag missing compliance data or late remittances for follow-up.


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