Presales Executive - Francophone Africa

Key Responsibilities

• Identify and track tender opportunities across Francophone African procurement portals, government listings, banking and
  

  healthcare institutions, and donor-funded procurement platforms in target markets
  

• Prepare and submit end-to-end RFPs, RFQs, RFIs, EOIs, and formal tender responses in both English and French, compliant with
  

  OHADA frameworks and local procurement regulations
  

• Develop bilingual technical and commercial proposals including cost estimates, solution descriptions, scope of work, and
  

  capability statements tailored to Francophone market requirements
  

• Conduct product demonstrations of the full Marezi suite (QMS, VQMS, Self-Service Kiosks, Digital Signage, Appointment Booking,
  

  CX CRM, CX Portal) to prospective clients across banking, healthcare, and enterprise sectors in Francophone markets
  

• Plan, coordinate, and manage Proof-of-Concept (POC) engagements from scoping through execution, including bilingual
  

  documentation, client feedback, and commercial follow-through
  

• Support client discovery and needs analysis sessions to position the right Marezi solution for each francophone prospect
  

• Prepare accurate bilingual quotations in coordination with country sales representatives, aligned to approved pricing and
  

  commercial frameworks
  

• Maintain a tender calendar and compliance matrix to ensure zero missed deadlines across concurrent multi-market submissions
  

• Manage and update CRM records in Zoho with accurate deal stages, proposal statuses, and activity logs across all Francophone
  

  accounts
  

• Produce regular reports in English on bid activity, demo pipeline, POC status, and win and loss analysis for leadership MUST HAVE REQUIREMENTS
  

• French language fluency at C1 minimum – written and spoken. You will draft proposals, lead demonstrations, and communicate
  

  with clients in French daily
  

• Strong English communication – all internal reporting, leadership updates, and cross-team coordination are conducted in English
  
• Proven experience in bid, tender, RFP, RFQ, and RFI preparation with direct ownership of the full submission process
  

• Proficiency in Microsoft Office Suite, particularly Excel (pricing models, trackers), Word (bilingual proposal formatting), and
  

  PowerPoint (presentations and demos)
  

• Hands-on experience with a CRM system for pipeline and activity management – Zoho CRM experience is strongly preferred
  
• Confidence and presence in client-facing settings including demonstrations, presentations, and POC reviews in both languages
  

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field
  
• Minimum 2 years of experience in a presales, bids, or commercial coordination role – ICT, technology, or enterprise solutions environment preferred
  
• Experience conducting product demonstrations or supporting POC engagements in a technology context is a strong advantage
  
• Familiarity with Francophone African procurement environments – OHADA legal frameworks, donor-funded processes (World Bank, UNDP), or government tendering in DRC, Senegal, or Ivory Coast
  
• Sales or account management background is a meaningful advantage
  

PERSONALITY AND SOFT SKILLS

• Outspoken, confident, and commercially energetic – comfortable leading client meetings and demonstrations in French without
  
• prompting
  
• Culturally aware and adaptable across different Francophone markets – understands that DRC, Senegal, and Ivory Coast require
  
• different commercial approaches
  
• Highly organised and deadline-driven with the ability to manage multiple concurrent bids across multiple markets
  
• Proactive self-starter who identifies opportunities and drives engagement independently across a remote, distributed team
  
• Collaborative and dependable – sales reps in francophone markets rely on this person to deliver professional, accurate bilingual
  
• output on time
  

ADVANTAGEOUS

• Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market
  
• Existing relationships with enterprise banking or healthcare clients in Francophone Africa
  
• Familiarity with donor-funded procurement processes (World Bank, UNDP, USAID, AFD)