Quality Management Systems Specialist

Academic Qualifications

• Bachelor of Science in Food Science /Microbiology/ Chemistry/ Biotechnology/ Biochemistry/ or a related field.
  

Professional Qualifications

Professional qualification in at least one of the following:

• Qualified Occupational Health and Safety practitioner- NEBOSH, IGC
  
• Qualified EIA/ SIA assessor
  
• Qualified Quality Systems Management practitioner
  
• Qualified Kaizen / TPM practitioner/ CI professional.
  
• Certified ESG practitioner
  
• Lead auditor ISO 45001/14001
  
• Lead auditor, Quality Management systems (QMS)
  
• Lead auditor, FSSC 22000 V.6
  

Experience

• At least 5 years’ experience in a food manufacturing environment in a similar role.
  
• Experience in the FMCG industry or manufacturing is an added advantage.
  
• Practical experience in the use of MS packages and ERP systems.
  

Developing and Maintaining QMS standards

• Oversee effective implementation of KWAL's Quality Management System across operations.
  
• Develop and update the QA/QC policies, procedures, protocols and checklists in line with the requirement of Food safety and QMS standards.
  
• Conduct regular planned Internal and 3rd party audits to assess compliance with the QMS requirements.
  
• Lead the end-to-end quality control and assurance of manufacturing processes, and manage process non-conformances/ outputs.
  
• Identify and train teams as Internal auditors and lead auditors for the QMS standard.
  
• Run regulator capability development initiatives across the organization to help improve awareness on QMS standard and compliance requirements.
  
• In collaboration with the QSHE manager, recommend areas in the production process that need improvements because they do not meet quality standards.
  
• Work in collaboration with customer service to ensure all customer complaints/ non-conformity product returns relating to quality are investigated and resolved in a timely manner.
  

Management of Food safety – FSSC and PRPs

• Ensure effective management of Pre-Requisite Programs (PRPs) including Pest Control, Waste Management on site, Drainage systems opening & cleaning routines, Equipment and Personal Hygiene, medical checks, Calibrations services for equipment and Supply of utilities.
  
• Develop and update the policies, procedures, protocols and checklists in line with the requirement of Food safety management systems.
  
• Maintain an up-to-date HACCP register, with clear Food safety risks, CCPs, verification and validation protocols for the identified controls.
  
• Schedule and conduct regular assessments, planned Internal and 3rd party audits to assess compliance with the FSSC and other food safety requirements.
  
• Run regulator capability development initiatives across the organization to help improve awareness on FSSC/ hygiene and food safety mandates per compliance requirement.
  
• Identify and train teams as Internal auditors and lead auditors on FSSC standard, HACCP and control protocols.
  
• Lead the end-to-end quality control, assurance and Food safety assessments of manufacturing processes for non-conformances/ outputs.
  

Health Safety & Environment Compliance Management

• Reviewing inspection results, reports and logs, reworks and waste to identify trends in order to advise on remedial actions.
  
• Support in development, review and update the policies, procedures, protocols and checklists in line with the requirements of EMS/OHMS/ NEMA/ EMCA/DOSH/EPR management systems and laws.
  
• Maintain an up-to-date Risk assessment (HIRA) and environmental aspect registers with clear call out on controls & their implementation protocols.
  
• Schedule and conduct regular assessments, planned Internal and 3rd party audits to assess level of compliance with legal and statutory requirements as well as ISO standards mandates.
  
• Run regular capability development initiatives across the organization to help improve awareness on Environment, health & safety culture.
  
• Identify and train teams as Internal auditors and lead auditors on EMS/OHMS/ NEMA/ EMCA/DOSH/EPR requirements and control protocols on site.
  

Laboratory Management- LSS

• Manage QMS processes of the main and mini laboratories
  
• Plan and facilitate the service and calibration of all laboratory equipment.
  
• Implement and monitor compliance to the LSS requirements as given by Heineken to improve lab efficiencies.
  
• Assess and track legal and statutory compliance requirements for the labs within a manufacturing facility.
  

Documentation and Reporting

• Prepare analysis reports outlining any abnormalities such as quality deviations, recommend corrective actions and on approval by the QSHE Manager oversee the implementation of the corrective action.
  
• Maintain detailed documentation on all systems and standard requirements (on EMS/OHMS/ NEMA/ EMCA/DOSH/EPR/ QMS/ FSSC and all other applicable regulatory requirements).
  

Compliance Management

• Conduct regular audits to ensure adherence to established standards and regulatory compliance on EMS/OHMS/ NEMA/ EMCA/DOSH/EPR/ QMS/ FSSC.
  
• Ensure compliance with local, national, and international regulations, such as Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and ISO standards.
  
• Act as the liaison person for public health, KEBs, NEMA. DOSH etc by co-ordinating the acquisition of the standardization marks and any other applicable legal requirement.
  

Stakeholder Management

• Participate in cross-functional technical root cause and problem-solving sessions related to food safety and quality non-conformances.
  
• Participate in cross-functional technical sessions for OHS and Environment incident investigations.
  
• Manage supplier quality Management and conduct audits per QMS & FSSC requirements.
  
• Validate quality and food safety compliance management with service providers - the Canteen, Sheer Logic & Cyka.
  

TPM and Continuous Improvement

• Support the TPM way of working.
  
• Support the implementation of the improvement activities.