Regional Manager

Education

• Bachelor’s Degree or Diploma in Business, Sales, Marketing, or a related field.
  

Experience

• Minimum 7 years’ experience in field sales management or commercial operations.
  

• Experience within financial services, FMCG, telecommunications, fintech, or consumer electronics environments is preferred.
  

• Proven experience managing large, distributed field sales teams.
  

Skills & Competencies

• Strong leadership and people management capabilities with experience coaching high-performing teams.
  

• Strong analytical and data interpretation skills, including sales reporting and dashboard management.
  

• Excellent stakeholder management and cross-functional communication skills.
  

• Good understanding of sales incentive structures and performance management frameworks.
  

• Strong operational planning and execution capabilities.
  

• High integrity, accountability, and ability to perform in fast-paced environments.
  

• Customer-focused mindset with strong problem-solving ability.
  

• Passion for driving business growth and delivering impact aligned with M-KOPA’s mission.
  

1. Sales Leadership & Team Management

• Lead, coach, and develop a high-performing regional field sales team to achieve business objectives.
  

• Drive a culture of accountability, performance management, and continuous improvement across the region.
  

• Support recruitment, onboarding, and capability development of field sales teams.
  

• Conduct regular performance reviews, field visits, and coaching sessions to strengthen team effectiveness.
  

• Foster employee engagement and maintain strong team morale across all territories.
  

2. Regional Sales Performance Management

• Drive achievement of regional sales targets through structured performance tracking and execution discipline.
  

• Monitor key sales KPIs and implement corrective actions where performance gaps are identified.
  

• Execute sales initiatives and commercial activities aligned with overall business objectives.
  

• Analyse sales trends and customer insights to improve productivity and market penetration.
  

• Ensure strong pipeline management and consistent sales execution across the region.
  

3. Operational Excellence & Compliance

• Ensure field sales teams are fully trained and compliant with M-KOPA sales processes, onboarding standards, and company policies.
  

• Maintain high standards of operational discipline, customer onboarding quality, and process adherence.
  

• Monitor sales quality metrics and implement interventions to improve portfolio performance and customer outcomes.
  

• Support implementation of audit, compliance, and risk mitigation initiatives within the region.
  

4. Territory & Channel Management

• Oversee regional territory planning and ensure optimal market coverage across assigned areas.
  

• Support efficient sales channel operations and distribution management within the region.
  

• Monitor field productivity and resource allocation to maximise sales opportunities.
  

• Identify expansion opportunities and recommend market growth strategies.
  

5. Reporting & Business Insights

• Prepare and deliver accurate daily, weekly, and monthly sales performance reports.
  

• Analyse operational and sales data to generate actionable insights and recommendations.
  

• Maintain visibility on regional performance trends, risks, and improvement opportunities.
  

• Collaborate with cross-functional stakeholders to support informed business decision-making.