Relationship Manager, Business Banking

Skills and Experience required for this Role

• Bachelor’s degree from an accredited University preferably with a Major in Finance, Accounting, Marketing or Economics
  
• Excellent interpersonal skills
  
• Excellent communication and presentation skills
  
• Organizing and planning skills
  
• Information gathering, monitoring and analytical skills
  
• Problem analysis and solving skills
  
• Decision making skills
  

• Business & Strategy Development
  
• Develop and lead the implementation of the Business Banking
  
• Segment strategy in line with the overall Retail Banking Strategy.
  
• Ensure achievement of profitability targets through revenue maximization and prudent cost management.
  
• Implement Country-wide go-to-market strategy for new initiatives, working with all relevant departments/ stakeholders to drive execution.
  
• Product Portfolio Management
  
• Drive sustainable growth and acquisition of new customers Business
  
• Banking through development and maintenance of quality
  
• products, propositions and solutions pertinent to the segment
  
• Build and maintain productive and strategic relations with stakeholders to drive the development and delivery of business solutions and revenue growth for the Business Banking Segment.
  
• Drive customer-led propositions for the Business Banking business by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers.
  
• Manage an effective Business Banking customer’s loyalty program fornetworking and deepening of UBA Business Banking market penetration.
  
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
  
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  
• Knowledge;