Relationship Manager- Chama Banking

Key Competencies, Skills, qualification and Experience

• Bachelor’s degree in a business a related field
  
• 7-8 years’ experience
  
• Product knowledge
  
• Interpersonal skills
  
• Presentation skills
  
• Negotiation skills
  
• Business networking
  
• proficiency in MS Office
  
• Integrity
  
• confidentiality
  

• Recruitment of new Chama’s and individual customers.
  
• Deposit mobilization both from chamas, Sacco’s, different entities and individuals.
  
• Appraise loan proposals for Chamas and Saccos customers and submit for review, approval and disbursement
  
• Customer portfolio management
  
• Maintaining quality loan book
  
• Attending to Chama and Sacco meetings to cascade bank products and services
  
• Cross-selling of other bank products and services
  
• Liaison with the communities including barazas to bring Rafiki bank brand awareness
  
• Active relationship management to all chama and sacco banking customers within the branch
  
• Offer training support and induct new staff at branch level
  
• Ensure compliance to both local and external regulatory requirements i.e. Anti money laundering and CBK guidelines
  
• Any other official duties that may be assigned from time to time