Relationship Officer – Asset Finance

Job details

Contract Type

Description

Competencies and Attributes

  • Good communication and presentation skills – Ability to convey information with clarity both spoken and written.
  • Marketing and selling proficiency – Equips the individual to undertake sales targeting, sell bank services and meeting sales targets.
  • Results driven – able to efficiently manage time, meet deadlines and communicate risks, resource needs, and priorities and deliver results.
  • Good analytical skills – Ability to collect and analyze information, problem-solve, and make sound judgements and decisions.
  • High Integrity – Ability to exhibit honesty and ethical behavior in one’s conduct.
  • Proactive – High sense of urgency and attention to detail. Ability to work without supervision and meet strict deadlines.

Minimum Requirements; Work Experience, Academic and Professional Qualifications.

  • Bachelor’s degree in business or a related field
  • A Minimum of 3 years’ experience in banking, with at least 2 years’ experience in sales
  • Strong credit skills and good understanding of SME and Corporate Banking Products.


Responsibilities
  1. Financial.
  • Credit Application file set up and follow up.
  • Collect and analyse customers or prospect financial statements and other documents.
  • Analysis and preparation of credit facility application files, and adherence to pricing conditions negotiated, within set SLAs after receipt of all the documents from the customers.
  • Provides performance dashboards to the Head Asset finance including business opportunities that contribute to the overall growth of the portfolio.
  • Identify opportunities to cross sell the Bank’s various products.
  • Coordinate and mobilize asset finance business from branches.
  • Management of the asset finance portfolio quality and maintaining it within risk thresholds of the Bank.
  • Continuously identify and exploit cross selling opportunities that embed the bank and its products with customer needs.

2. Customer Focus.

  • Analysis of the real needs of customer and checks consistency of requested and proposed facilities.
  • Ensures retention of clients while enriching and updating prospect databases.
  • Identify opportunities to meet customer needs and for cross sell.
  • Follow up on customer complaint/s and ensures delivery within Service Level Agreements and procedures.
  • Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
  • Synergies with various departments in the bank and other external stake holders
  • Develop new relationships with clients with an aim of increasing the number of asset finance, attaining good quality asset finance book for the branch in line with the set budgets.
  • Drive the growth of Asset Finance book.
  • Daily dealer visit
  • participate in marketing activities within the business area in order to maximize an appropriate growth in business
  • Create a database of all key clients within assigned dealers to ensure continuous monthly care calls/visits.
  • Provide agreed levels of service within the agreed TAT (turnaround times) and SLAs of Asset finance products.

3. Internal Processes.

  • End to end credit approval process.
  • Monitoring of Covenants- Ensure that customers meet all the post drawdown covenants.
  • Maintaining relationship with international partners ranging from Direct Foreign Investors to Correspondent banks
  • Conducting further due diligence on customer profile and application documents.


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