
ArtCaffe
Restaurant + 2 more
Description
Qualifications:
- Diploma or degree in Hospitality Management or a related field (preferred).
- At least 2-3 years of supervisory experience in a restaurant, café, or hotel environment.
- Strong leadership skills with the ability to motivate and develop a diverse team.
- Excellent communication and problem-solving abilities.
- Familiarity with POS/ERP systems (e.g., Micros) is a plus.
- Flexibility to work shifts, including weekends and holidays.
Submit your resume and a cover letter to the Email provided, with "ACBLRS-022026" for Restaurant Supervisor and for Customer Experience (CX) Specialist "ACBLCX-022026" as the subject line.
Responsibilities
- Lead and mentor a team of service staff, ensuring top-notch training, scheduling, and performance management.
- Oversee daily restaurant operations, maintaining seamless service and upholding Artcaffe's high standards.
- Foster a warm, welcoming atmosphere by engaging with guests and resolving concerns professionally.
- Collaborate with the kitchen and management teams to ensure smooth coordination and exceptional dining experiences.
- Assist in inventory management, stock control, and procurement to optimize efficiency.
- Ensure strict compliance with health, safety, and hygiene regulations.
- Support the Restaurant Manager in implementing strategies to drive sales and enhance guest satisfaction.
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