Basigo
Transportation + 2 more
Description
Qualifications & Experience:
- Qualification in Sales, Business Administration, Project Management, or a related field (or equivalent experience).
- Strong proficiency in CRM systems, dashboards, reporting tools, and Microsoft Excel.
- Excellent interpersonal skills with the ability to collaborate across multiple teams and departments.
- Experience in a sales or project management environment for 2 years or more, and in the automotive industry, will be advantageous
- Strong communication skills and the ability to manage multiple customer platforms and interactions.
- Excellent prioritisation, organisation, and time management skills.
- Ability to manage multiple tasks in a fast-paced and growing environment.
- A vibrant, energetic, and proactive approach to work.
- Willingness and curiosity to learn, grow, and understand the commercial engine behind a successful sales organisation.
Responsibilities
- Manage and coordinate incoming sales enquiries, ensuring timely responses, tracking, and follow-up.
- Support the sales team with lead management, customer information, pipeline updates, reporting, and sales activity tracking.
- Maintain accurate customer records and ensure effective customer relationship management through CRM systems.
- Develop and maintain sales reports, dashboards, and insights to support decision-making.
- Coordinate with internal teams to ensure sales opportunities progress smoothly from enquiry through to delivery and closure.
- Provide field sales teams with the necessary information, documentation, and tools required for effective customer engagement.
- Track sales performance, pipeline development, customer engagement activities, and key commercial metrics.
- Support the organisation of customer meetings, proposals, presentations, and sales documentation.
- Manage communication platforms and customer touchpoints to ensure a consistent customer experience.
- Identify opportunities to improve sales processes, communication flows, and overall team effectiveness.
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