Sales Representative - Dermocosmetics (Mombasa)

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.

• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.

• Proven track record of meeting and exceeding sales targets.

• Strong interpersonal, negotiation and communication skills.

• Excellent customer engagement and relationship management abilities.

• Highly motivated, self-driven and able to work independently with minimal supervision.

• Strong organizational and time management skills.

• Knowledge of the Kenyan dermocosmetics and pharmaceutical retail market will be an advantage.

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company’s business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley’s dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley’s brands with integrity and ensure every interaction reflects the company’s values and commitment to quality.