Scheduler Home Care

Location: Royal Offices, Mogotio Road, Westlands, Nairobi

Schedule: Monday to Friday | 7:00 AM – 6:30 PM EST (7:00 AM–5:30 PM or 8:00 AM–6:30 PM | 30-min lunch + 2 breaks)

Requirements

• Minimum 1 year of experience as an Scheduler
  

• Experiencie in Home Health, Health Care, Scheduling or recruiting.
  

• Proficiency in Google Sheets, CRM tools, and Microsoft Office
  

• Knowledge of basic medical terminology
  

• Fluent in English C1+
  

• Experience with caregiving or CNA/PCA experience is a plus
  

Key Responsibilities

• Schedule and ensure coverage of caregiver shifts
  

• Coordinate daily caregiver activities
  

• Handle a high volume of calls and text messages professionally
  

• Maintain accurate records and update Google Sheets and CRM systems
  

• Communicate regularly with caregivers to confirm availability
  

• Support general office and administrative tasks