Security Manager

Academic Qualifications

• Bachelor’s degree in social science or criminology.
  

Professional Qualifications

• A recognized qualification in security management is an added advantage
  

Experience

• At least 8 years, 2 years’ experience in management role in a Supply Chain FMCG Environment
  

Departmental Strategy formulation and implementation

• Prepare, deploy and monitor implementation of the Security departmental plans and strategies, aligned to the overall business strategy and Heineken strategy, policies and frameworks.
  
• Implement anti-illicit trade strategy
  
• Conduct research on the trends and future fit Security department in terms of networks, monitoring, systems and the necessary skill sets for personnel to achieve the desired future state.
  
• Develop business cases to support new security initiatives and present them to the management team for decision making.
  
• Develop and roll out strategic Security initiatives including the overall plans subject to senior management approval
  

Planning and implementation

• Develop, implement and monitor the departmental annual budgets to ensure alignment with the overall KWAL strategy
  

Policies Development

• Develop and implement security policies to protect staff, visitors and users of KWAL premises in alignment to Heineken policies and frameworks
  
• Review and incorporation of national security regulations into KWAL’s security policies and procedures in alignment to Heineken especially on strategy, policies, frameworks
  

Intelligence gathering & risk analysis

• Conduct and liaise on investigations and report to management security incidents or threats / breach expected to occur for appropriate action
  
• Gather information internally and externally and represent KWAL in security meetings with other agencies, share any relevant information with management and provide advice appropriate actions required
  
• Prepare and upon approval disseminate all security communications within the organisation
  
• Carry out security assessments and reviews in all KWAL locations and provide management with recommendations for action and/or work directly to implement action plans
  
• Participate in establishing and updating business recovery plans and procedures; participate in disaster management during any incidents and emergencies
  
• In the event of a security breach or other incident, ensure that any necessary evidence is secured and undertake appropriate measures to prevent further damage
  
• Assist with disciplinary and legal matters associated with such breaches as necessary
  
• Facilitate crime prevention by monitoring all access controls daily and ensuring their full coverage
  
• Attend to the grievances or complaints in line with security for staff, tenants or visitors and take appropriate actions that will maintain a good image of KWAL; help staff and tenants in matters that require police or court action.
  
• Facilitate Anti Illicit investigations and targeted raids
  

Security Operations Management

• Monitor the activities of contracted security to ensure they are efficient and effective
  
• Manage, supervise and assign duties to the KWAL Security Officers
  
• Ensure optimum deployment number of guards and Loss Control Officers
  
• Ensure proper operations of guards and LCOs
  
• Oversee Security Operations Control Room (SOCR) operations
  
• Manage and ensure CCTV monitoring
  
• Ensure operations of the access control system
  
• Ensure the intruder detection system is operating
  
• Assign and ensure GSM radios are working well via the SOCR
  
• Ensure Duty Controllers are of the right quality and well deployed
  

Continuous Improvement/ TPM

• Drive optimization and improvement of the department
  
• Entrench TPM2Win as the driving engine for the department
  
• Enhance productivity and service levels aligned to business needs by creating an environment that challenges status quo and promotes innovation
  
• Drive the utilisation of available automation/ digitization, ERP in the day-to-day operations of the Security department
  
• Drive continuous improvement in all facets within the department.
  

Compliance and Reporting

• Enforce appropriate service-level agreements
  
• Ensure compliance with Audit and Risk directives
  
• Act against indiscipline and misconduct
  
• Prepare and submit accurate and timely management reports for decision making
  

People Management

• Establish systems to attract, develop, engage performance management and retain talented individuals
  
• Create an environment where staff can realise their full potential and contribute to the attainment of departmental and organizational goals
  
• Create a sense of common purpose within the department