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Mwananchi Credit Limited

Banking + 2 more

Senior Business Development Manager - Mombasa

Closed for applications

Posted: 19 Nov 2025

Apply by: 26 Nov 2025

Expired

Job details

Contract Type

Description

Qualifications and Experience

Education:

  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
  • Professional certification in Insurance (AIIK, ACII, or equivalent) is required.
  • Master’s degree or training in Strategic Management or Leadership is an added

Experience:

  • Minimum of 7–10 years of progressive experience in business development, sales, or insurance management.
  • Proven experience leading teams and managing large client portfolios in the financial or insurance sector.

Strong track record in revenue generation, market growth, and stakeholder management

Skills and Competencies

  • Excellent leadership, negotiation, and client relationship management skills.
  • Strong analytical, planning, and business acumen.
  • Deep understanding of insurance products, underwriting, and regulatory frameworks.
  • Exceptional communication and presentation abilities.
  • Ability to develop and implement sales and marketing strategies.
  • High level of integrity, accountability, and results orientation.



1. Business Growth and Client Acquisition

  • Develop and execute business development strategies to achieve revenue and client acquisition targets.
  • Identify potential clients through multiple channels and convert leads into active
  • Expand the client portfolio through prospecting, referrals, and partnership networks.
  • Meet monthly and quarterly revenue goals as per organizational targets.

2. Client Relationship Management

  • Build and maintain long-term relationships with clients to enhance satisfaction and
  • Identify opportunities for cross-selling and upselling across product lines.
  • Resolve client concerns promptly and ensure an exceptional client experience.
  • Strengthen customer loyalty through proactive engagement and personalized service.

3. Market Research and Product Development

  • Conduct market and competitor analysis to identify emerging opportunities and industry
  • Collaborate with management to design and develop innovative insurance products tailored to customer needs.
  • Ensure product features, pricing, and positioning remain competitive and compliant.
  • Support product launches and promotional campaigns to enhance market presence.

4. Team Leadership and Development

  • Lead, mentor, and motivate the business development team to achieve performance goals.
  • Conduct regular training sessions to enhance sales techniques and product knowledge. ● Set clear targets, monitor progress, and provide performance feedback.
  • Promote a high-performance culture focused on teamwork, accountability, and results.

5. Partnerships and Stakeholder Engagement

  • Build and manage relationships with strategic partners, brokers, and corporate clients.
  • Represent the company at industry forums, trade fairs, and networking events.
  • Drive business collaboration and identify opportunities for strategic alliances.

6. Compliance and Reporting

  • Ensure full compliance with IRA (Insurance Regulatory Authority) regulations and company policies.
  • Monitor licensing requirements and renewals for the team and the business line.
  • Prepare and submit regular performance, sales, and compliance reports to
  • Maintain accurate records of all business transactions and client interactions.


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