
Banking + 2 more
Senior Business Development Manager - Mombasa
Description
Qualifications and Experience
Education:
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Professional certification in Insurance (AIIK, ACII, or equivalent) is required.
- Master’s degree or training in Strategic Management or Leadership is an added
Experience:
- Minimum of 7–10 years of progressive experience in business development, sales, or insurance management.
- Proven experience leading teams and managing large client portfolios in the financial or insurance sector.
Strong track record in revenue generation, market growth, and stakeholder management
Skills and Competencies
- Excellent leadership, negotiation, and client relationship management skills.
- Strong analytical, planning, and business acumen.
- Deep understanding of insurance products, underwriting, and regulatory frameworks.
- Exceptional communication and presentation abilities.
- Ability to develop and implement sales and marketing strategies.
- High level of integrity, accountability, and results orientation.
1. Business Growth and Client Acquisition
- Develop and execute business development strategies to achieve revenue and client acquisition targets.
- Identify potential clients through multiple channels and convert leads into active
- Expand the client portfolio through prospecting, referrals, and partnership networks.
- Meet monthly and quarterly revenue goals as per organizational targets.
2. Client Relationship Management
- Build and maintain long-term relationships with clients to enhance satisfaction and
- Identify opportunities for cross-selling and upselling across product lines.
- Resolve client concerns promptly and ensure an exceptional client experience.
- Strengthen customer loyalty through proactive engagement and personalized service.
3. Market Research and Product Development
- Conduct market and competitor analysis to identify emerging opportunities and industry
- Collaborate with management to design and develop innovative insurance products tailored to customer needs.
- Ensure product features, pricing, and positioning remain competitive and compliant.
- Support product launches and promotional campaigns to enhance market presence.
4. Team Leadership and Development
- Lead, mentor, and motivate the business development team to achieve performance goals.
- Conduct regular training sessions to enhance sales techniques and product knowledge. ● Set clear targets, monitor progress, and provide performance feedback.
- Promote a high-performance culture focused on teamwork, accountability, and results.
5. Partnerships and Stakeholder Engagement
- Build and manage relationships with strategic partners, brokers, and corporate clients.
- Represent the company at industry forums, trade fairs, and networking events.
- Drive business collaboration and identify opportunities for strategic alliances.
6. Compliance and Reporting
- Ensure full compliance with IRA (Insurance Regulatory Authority) regulations and company policies.
- Monitor licensing requirements and renewals for the team and the business line.
- Prepare and submit regular performance, sales, and compliance reports to
- Maintain accurate records of all business transactions and client interactions.
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