Senior Human Resources Officer

Qualifications

• Bachelor's degree in Human Resources, Social Sciences, or a related field from a recognized university.
  
• Higher National Diploma in Human Resources Management is an added advantage. Mandatory membership with IHRM.
  
• Certified Human Resource Professional (CHRP) certification is desirable.
  
• Minimum of five (5) years' experience managing HR processes in a labour-intensive, unionisable environment.
  
• Proven expertise in industrial relations and hands-on experience working with trade unions.
  
• Strong knowledge and practical experience in Kenyan labour laws.
  

Key Skills

• Strong leadership and hands-on management skills
  
• Skilled in planning, coordination, monitoring, and problem-solving
  
• Sensitive and confidential when dealing with internal and external customers
  
• Results-oriented with excellent negotiation, communication, and interpersonal skills
  
• Forward-thinking team player who can work independently in a diverse environment
  
• Good decision-making, analytical skills, and attention to detail
  
• Strategic thinker with business awareness and sound judgment
  
• Able to analyze problems and produce clear reports Capable of developing and supporting talent within the team
  

• Employee & Industrial Relations
  
• Manage employee relations in line with labor laws and company policies, minimizing disputes.
  
• Act as the key liaison between management, employees, and trade unions.
  
• Handle grievance and disciplinary processes fairly and effectively. HR Compliance
  
• Ensure compliance with HR policies, labor laws, and occupational health & safety regulations.
  
• Coordinate and track statutory requirements, including training, audits, and medical fitness testing.
  
• Change Management & Culture Development
  
• Drive HR initiatives that strengthen workplace culture and employee engagement.
  
• Support and facilitate change management aligned with organizational goals.
  
• HR Administration
  
• Maintain accurate HR records and reports, including payroll inputs, leave management, benefits administration, and contract management. Policy Formulation & Implementation
  
• Contribute to the development, interpretation, and implementation of HR policies and procedures.
  
• Ensure clear and proactive communication of HR policies across departments.
  
• Recruitment & Talent Management
  
• Lead end-to-end recruitment to attract and retain talent aligned with business needs.
  
• Oversee onboarding, training, and succession planning initiatives. Performance Management
  
• Support the implementation of performance management systems, including job descriptions, KPIs, appraisal tools, PIPS, and employee development programs.