Senior Manager, Investment Groups

Key Responsibilities:

• Deliver portfolio growth targets by executing strategies that increase investment group acquisition, balances, and overall segment revenue.
  
• Drive profitability and revenue performance through effective cross-sell, retention, and yield optimization initiatives.
  
• Identify growth opportunities by analysing market trends, customer behaviour, and competitor activity to inform strategy.
  
• Design and enhance segment propositions tailored to the needs of investment groups with measurable outcomes such as product uptake, penetration rates, and customer adoption.
  
• Strengthen customer relationships and engagement with investment groups, measured through retention rates, wallet share, and satisfaction scores.
  
• Expand segment visibility and reach through targeted outreach initiatives, partnerships, and community engagement, measured by acquisition and brand presence.
  
• Drive execution of segment initiatives in collaboration with internal teams(product, marketing, digital, and operations), ensuring timely delivery against agreed KPIs and campaign targets.
  
• Enable frontline teams through training and support, improving sales productivity, conversion rates, and customer engagement.
  
• Strengthen governance, risk management, and compliance by identifying key risks, reviewing audit outcomes, enforcing controls, and ensuring adherence to regulatory and internal standards.
  

Requirements:

• Education :Bachelors Degree Business or any relevant degree
  
• Professional Qualifications:Project management or business field
  
• Masters Degree Business or any relevant