Shop Administrator

Qualifications

• A diploma in an academic field is a minimum.
  
• Two years experience in a similar role is an added advantage.
  
• A speaker of the local mother tongue is a distinct advantage
  

• Ensure that the company field agents need for products is met by allocating them with stock.
  
• Receive and confirm stock delivered from the warehouse in the Company internal system
  
• Manage shop inventory, including timely requisitions to ensure optimal stock levels.
  
• Handle replacements under warranty conditions and provide troubleshooting support.
  
• Conduct weekly stock checks and reconcile inventory in the internal company system.
  
• Attend to shop walk-in enquiries, sales and customer service needs.
  
• Educate customers on products, procedures and terms by providing clear and accurate information.
  
• Maintain accurate records, including filing Field Agent agreements and related documents.
  
• Ensure the shop is well-maintained, tidy, orderly and compliant with company standards.
  
• Ensure compliance with local government regulations.